Audi Westwood
Westwood, MA
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The service department is wonderful. My advisor Chace is just fantastic. He keeps me updated and checks in after service to make sure my car is running fine. It is a good feeling knowing My advisor Chace is just fantastic. He keeps me updated and checks in after service to make sure my car is running fine. It is a good feeling knowing you and your car are in good hands. Highly recommend More
I had a great experience with Justin and the service team at Audi Westwood. They were professional, courteous, proactive with communication - overall top notch customer service! at Audi Westwood. They were professional, courteous, proactive with communication - overall top notch customer service! More
World class service department. Very consultative, non-pushy sales department. Highly recommend. Felipe is fantastic to work with. Very consultative, non-pushy sales department. Highly recommend. Felipe is fantastic to work with. More
bad customer service experience during my first service at audi westwood... checked in on time. it took 2 hours for an oil change that was scheduled in advance with no updates while i waited inside. other at audi westwood... checked in on time. it took 2 hours for an oil change that was scheduled in advance with no updates while i waited inside. other customers seemed unhappy as well. More
I just had a great experience with Audi Westwood. I went in looking for a Q3 but unfortunately the car was not available. The folks at Audi Westwood felt horrible - it was not their mistake. They I went in looking for a Q3 but unfortunately the car was not available. The folks at Audi Westwood felt horrible - it was not their mistake. They then went far above and beyond expectations in finding me a car that would work. They did two things. First, they offered me far more for my trade than any other dealership. Second, they took the time to show me three comparable vehicles, at one point after hours(!), and then provided me with a deep discount. All to make up for the fact that the first car was not available. I ended up with a fully loaded used 2023 A4 Prestige at thousands less than new, and with a 6-year CPO warranty. I couldn't be happier. Ruzhena and Patrick get my highest recommendation. I strongly recommend Audi Westwood. . More
Not willing to completely service my car because I didn’t buy it from them , even though I have a certified pre owned warranty with a car I’ve only owned for three months.. buy it from them , even though I have a certified pre owned warranty with a car I’ve only owned for three months.. More
Most outstanding and most professional staff and services i have ever had when it comes to purchasing a car. From the person that greeted me when I walked through the doors to the person that guided me thro i have ever had when it comes to purchasing a car. From the person that greeted me when I walked through the doors to the person that guided me through the paperwork . Definitely looking forward to being a repeat customer. More
FRAUD ALERT - This dealer can not be trusted. I took delivery of my new RSQ8 after waiting for a year. They played games when doing the paperwork. I called Ed Stockel - General manager to infor I took delivery of my new RSQ8 after waiting for a year. They played games when doing the paperwork. I called Ed Stockel - General manager to inform him of the unethical and deceptive business practices. He told me that he had an obligation to make as much money for his company and also went on to say he sleeps like a baby at night. My next call is to BBB & attorney general. I plan to call Audi of North America to tell them about my experience. Buyer beware! More