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Audi Morton Grove - Service Center

Morton Grove, IL

4.4
55 Reviews

55 Reviews of Audi Morton Grove - Service Center

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June 29, 2023

No Tuesday I brought a Audi Q5 and my sales person was Zain Mirza he was thoughtful, patient and courteous over the years I have purchased many cars, but I must say this is the most pleasant car buying ex More

by Sisterjanet224
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zain Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez-Rodriguez
March 28, 2023

The best Audi Service in Illinois. I have taken my car for service to Audi Morton Grove, Naperville and St Charles. Audi Morton Grove is by far the best. The service advisor was excel More

by Mary R
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Alhambra
November 10, 2022

Andrew A was super super helpful. He was leaving for the day I had a question about an estimate on brakes. He was super helpful and made sure I got all the information I needed before More

by apino1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Alhambra
Nov 17, 2022 -

Audi Morton Grove responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

July 09, 2022

I will never, ever do business with this company again. Their extremely poor communication and dishonest business practices left me very frustrated. The company did not have the part in stock for a rep More

by rakrecak
Recommend Dealer
No
Employees Worked With
Andrew
Jul 14, 2022 -

Audi Morton Grove responded

Robert, We appreciate the opportunity to earn your business, and thank you for taking the time to leave us some feedback. When you called in requesting a quote, we advised that it would be best for us to take a look and diagnose the vehicle before repairing what you thought the issue was. It is important that we diagnose the vehicle so that we can identify the source of the problem, and order the correct parts. At your appointment we provided you with a loaner so that we could properly diagnose the issue. Unfortunately our findings resulted in a much more extensive repair than what was expected. If you have any further questions, please do not hesitate to reach out to us. Thanks!

June 30, 2022

Arian B always provides the best service when i bring my Audi A8 in. He’s kind, patient and always helpful. When i make appts I only make it with him. More

by sale2day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arian B
Jul 14, 2022 -

Audi Morton Grove responded

Thank you for choosing Audi Morton Grove for your vehicle services needs!

June 23, 2022

Best dealer in Chicago Area. Really helpful and Professional Service. Staff is very friendly. Thank you More

by Piotr K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bazarewicz, Arian B, Bill W
Jul 14, 2022 -

Audi Morton Grove responded

Piotr, Thank you for the opportunity to earn your business!

June 22, 2022

We had a great experience with service at Audi Morton Grove. Our advisor Jaylene Abrigo was very efficient, easy to work with, addressed all our needs. We are extremely grateful for Jaylene's assistance More

by Laura Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylene A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Audi Morton Grove responded

Laura, Thank you for choosing Audi Morton Grove for your vehicle service needs!

June 10, 2022

I was not surprise how professional the people of Audi Morton Grove is when it comes to Customer Service. Its my second time and I just want to mention Katelyn Kollin who helped me with such professional More

by Lemuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Kollin Service Advisor
May 07, 2022

I am beyond satisfied with this dealership and service center. I purchased my car from here 3 years ago and was impressed by them then (Moe was my sales person at that time and he was excellent). Recently More

by fatina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed H, Randy S
May 17, 2022 -

Audi Morton Grove responded

Fatina, Thank you for choosing Audi Morton Grove for your vehicle service needs! We look forward to your next visit with us.

February 22, 2022

February 16th, they told me that finally fixed my car so I went here to pick up my car. But everything is really really bad. They charged me $169.40 for reconnecting electric wire(which is less then 10cm More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan H
1
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