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Audi Meadowlands - Service Center

Secaucus, NJ

4.3
872 Reviews

872 Reviews of Audi Meadowlands - Service Center

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May 02, 2024

Excellent department Best in class Professional and accommodating Dmitry was very helpful as always Thank you More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

After spending thousands dollar to replace a falt tire with wheel alignment, the vehcile was running fine before sent to the service but multiple lights come on and having more issues 2 weeks later. Not r More

by LHAOYANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
May 01, 2024

Alex was great. Very efficient and honest and provides great service. I was Willing to drive far to work with him! More

by suzanne fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kyriakou
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Very good experience . Very well organized and the service was done very well. Thank you More

by rajatpatnaik04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Dimitriy, very professional and polite advisor, definitely I’ll be coming back for service to your location. Thanks More

by PABLO1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Excellent service Please visit this dealership. They have excellent service for 50k miles and other services More

by THALLAVINAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary More

by Rafael_schiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vanderberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Pooler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Audi Meadowlands responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the moment you made your appointment to the time spent exploring the features of your vehicle. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

Everything was completed as i requested. Wind shield wipers were on back order which is surprising since this is not an uncommon replacement. Time quoted was 1 hour by the receptionist whe More

by LISMERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Audi Meadowlands responded

Thank you for your valuable feedback! We're glad to hear that everything was completed as you requested during your recent visit to Audi Service. However, we apologize for any inconvenience caused by the discrepancy in the estimated time for your service and the back-ordered windshield wipers. We'll address this issue with our reception team to ensure that future appointments are more accurately quoted for better customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

March 31, 2024

Best in class Always Beyond accommodating and professional. Experience has always been at level far above expectations. More

by GW
Recommend Dealer
Yes
Employees Worked With
Courtney
Apr 01, 2024 -

Audi Meadowlands responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us has consistently exceeded your expectations and that we've been able to provide you with service that is beyond accommodating and professional. Warm Regards, Michael Hill mhill@benzelbusch.com

March 25, 2024

Family took the A4 for 40k maintenance and PODS recall. Got car back with scratches on passenger leather seat(manhandled and most likely dropped). Got the car 2 weeks ago for my brother and first experienc More

by migs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dimitriy Gervas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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