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Audi Great Neck - Service Center

Great Neck, NY

4.9
747 Reviews
Call Service Center (516) 829-2834

747 Reviews of Audi Great Neck - Service Center

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May 17, 2024

Basic Service oil, inspection. Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason More

by bga522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

All of our issues were handled professionally and with the utmost courtesy. Communications was excellent and all issues were explained to our best satisfaction More

by mbrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Helpful
May 10, 2024

Christina Hellemeyer provided exceptional service. Quick and smooth experience. Dropped off and picked up the car with very little effort. Great inspection report! Thanks! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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May 15, 2024 -

Audi Great Neck responded

We are delighted to hear that you had a smooth and efficient car service with us. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 10, 2024

WAS ABLE TO ACCOMMODATE ME IMMEDIATELY AND INFORMED ME THAT SOME OF THE NECESSARY REPAIRS WERE COVERED UNDER WARRANTY, VIDEO OF THE 14 POINT POINT INSPECTION WAS SPOT ON, I LIVE IN LYNBROOK BY ANOTHER DEA More

by LICCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MUSTAFA KARIMBAKSH
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May 15, 2024 -

Audi Great Neck responded

We're thrilled to hear that our team was able to accommodate you immediately and provide top-notch service. It's great to know that you trust us for all your vehicle needs. We look forward to serving you again in the future!

Helpful
May 07, 2024

Service was promptly finished. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your feedback! We look forward to having you back again soon.

Helpful
May 06, 2024

Everything is enjoyable about GreatNeck Audi, buying the car and service.see you very soon More

by Josefnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 07, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Audi Great Neck. We can't wait to see you again soon!

Helpful
April 28, 2024

Very professional timely clean waiting room pleasant experience overall I felt like I was important to them More

by Patrick.speelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Audi Great Neck responded

Patrick, thank you so much for taking the time to share your experience with us! Your feedback is extremely valuable to us, and we look forward to serving you again in the future.

Helpful
April 27, 2024

Good customer service &. Very friendly people 👍🏻👍🏻👍🏻 great environment to be in with good very good More

by ceballos.miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace lim
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Apr 29, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!

Helpful
April 25, 2024

I always deal with Matt. He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so More

by Aconniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt! We're glad to hear that you find our service stress-free and helpful. We strive to provide top-notch customer service, and we look forward to seeing you again in the future.

Helpful
April 24, 2024

Very courteous and professional. The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work to More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
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Apr 25, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience with our team. Providing excellent customer service is always our top priority, and we are glad that you felt welcomed and well taken care of during your visit. We look forward to serving you again in the future!

Helpful
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