Audi Devon - Service Center

Andre was wonderful to work with and kept me informed every step of the way while my repair was being completed. every step of the way while my repair was being completed. More

Andre goes above and beyond to ensure quality service and care for my vehicle as if it were his own. care for my vehicle as if it were his own. More

Nick was the lead for my ticket and was on top of it from the start. I had a problem early in the Am, prior to service opening, so I left a voicemail. Nick was the first person to call me back, soon after th the start. I had a problem early in the Am, prior to service opening, so I left a voicemail. Nick was the first person to call me back, soon after the service desk opened. He found time to for me in and kept me abreast of things as they changed. More

This is my fifth Audi and each one gets better and better. From sales to service and beyond, they are simply outstanding! better. From sales to service and beyond, they are simply outstanding! More

I am impressed by your hard work. I love it so far. The cruise control still works well. I love it so far. The cruise control still works well. More

The service department went above and beyond my expectations recently! I brought my 2021 A6 in for a regular service appointment. I also needed to have 2 recall items serviced along with an inspec expectations recently! I brought my 2021 A6 in for a regular service appointment. I also needed to have 2 recall items serviced along with an inspection. I was told was told the one recall would have to be done later in March and my car would not be ready until Monday. My wife was away with her Q3 leaving me without a car for the weekend. Doug, my service agent arranged a Lyft ride to the dealership and I was given an A4 loaner for the weekend! When I returned to get my A6 the following Monday, I was told both recall items were completed! A mechanic worked overtime that Saturday so that my A6 would be ready Monday! Audi of Devon has my vote for providing Outstanding Customer Service! Many thanks to Doug, my service agent, and the mechanic for making it all happen! More

Good clean service facility. Liked video of tire inspection. We bought two new tires; however, I later learned, today, that had I bought four tires, I would have saved $40 per Liked video of tire inspection. We bought two new tires; however, I later learned, today, that had I bought four tires, I would have saved $40 per tire plus get free rotation for life of tires. I would have bought four tires. More

Excellent service whenever we need it - friendly and competent! Even when we stop on for something unscheduled, they are always ready to assist! competent! Even when we stop on for something unscheduled, they are always ready to assist! More

I took my car in to get the entertainment screen fixed because it was not working. After a few hours, I was called and told that there is a recall that is open however the fix or solution is not availabl because it was not working. After a few hours, I was called and told that there is a recall that is open however the fix or solution is not available at this time. Because my car was still “driveable” i was told that i cannot be given a loaner. So over the last month I’ve been driving with no access to GPS, music, I cannot even open my own garage or change the time on my dashboard because the entertainment screen controls everything. To say this experience has been extremely frustrating and disappointing is an understand statement. Here’s to the next recall. More

Outstanding service kathy is exceptional and the entire staff is just great. Immediate service and resprct staff is just great. Immediate service and resprct More