Audi Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Bryan was extremely helpful and a good communicator throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly More
Communication from service advisor was horrible. After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have exp After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have experience to properly diagnose and correct the issue. Still awaiting a response from the service advisor. More
They got the required job done & Brian explained it well to me. Thank you very much to me. Thank you very much More
Great experience. Professional, easy process. They were committed to meeting our needs the day we went in. Professional, easy process. They were committed to meeting our needs the day we went in. More
Audi Des Moines sold me a car with 93k miles and the engine light went on on my way home from purchasing it. I brought it back in and they said I would have to pay $600 for repair. After a couple minute engine light went on on my way home from purchasing it. I brought it back in and they said I would have to pay $600 for repair. After a couple minutes of argument, they tried bribing me into leaving a 5 star review in exchange for them fixing it for free. They "fixed" my car and the engine light went back on 2 days later and needed a new timing chain for $3,000; which they obviously knew when they sold it to me. The salesman AJ was extremely demeaning and asked me if my dad was going to be paying for my car on the way out in a snarky way. This was an awful experience and the timing chain situation has happened to many others in the reviews as well. More
Very respectful sales staff. I would highly recommend to any looking for a luxury vehicle I would highly recommend to any looking for a luxury vehicle More
Great and speedy check in - service done correct and well - love the video review of the car’s condition - love the video review of the car’s condition More
I have always had an exceptional experience when having my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in over the last 5 years. More
Wes really handled us with care. Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we could. More