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Audi Burlington - Service Center

Burlington, MA

4.8
1,180 Reviews
Call Service Center (781) 272-8880

1,180 Reviews of Audi Burlington - Service Center

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April 27, 2024

Fast and accurate vehicle intake. Service rep and appointment details all quick and easy to work with. A very good service experience. More

by missing0_russets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

Great service for the 50K service. Anthony was proactive and communications were timely. Loner car was good. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Amazing service and an amazing service advisor. Always very informative and provides guidance with customer needs in mind. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2024

Derek made sure I was kept informed while they did the maintenance on my car. Service Department is always friendly when you arrive and makes sure that everything is done satisfactorly. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and our team at Audi Burlington kept you well-informed throughout your recent experience. We always aim for friendly service and complete satisfaction! Thanks for the review.

Helpful
April 24, 2024

The service department was awesome and very helpful. They addressed all my requests and turned the car around super fast. More

by Jeremysegal1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Audi Burlington responded

Jeremy, we're glad to know our team at Audi Burlington was able to assist you efficiently. Thanks for the positive feedback!

Helpful
April 20, 2024

Service department does excellent work at fair prices. Service staff are very knowledgeable and friendly. More

by Jhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Burlington responded

We're delighted to know that you had a positive experience with our service department at Audi Burlington. We appreciate your kind words about our knowledgeable and friendly staff!

Helpful
April 19, 2024

Max Ha was professional, extremely helpful, and welcoming. He explained everything that needed to be done, found me a $ 50 coupon, and arranged to have my car brought into the service bay when I ca More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Apr 19, 2024 -

Audi Burlington responded

We're so glad to know that Max was able to provide you with a top-notch experience at Audi Burlington. We always aim for our customers' satisfaction and it's great knowing we hit the mark! Stay dry and drive safely out there!

Helpful
April 19, 2024

Audi Burlington is professional , pleasant, informative, with no surprises. The representatives take time to discuss issues and explore options. I recommend them highly. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Audi Burlington responded

Hi! We're delighted to know that you had a positive experience at Audi Burlington and found our team professional, pleasant, and informative. Thanks for the high recommendation!

Helpful
April 18, 2024

Excellent service. Got me in right away and provided a loaner car as they worked on warranty issue and recall. More

by Gwenb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Audi Burlington responded

Gwen, we're glad to know that our team at Audi Burlington was able to provide you with excellent service and a loaner car while yours was being serviced. Thanks for the review!

Helpful
April 18, 2024

Got my inspection there. Very pleasant experience. I would happily go there again next time I need one. More

by asheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Audi Burlington responded

We're glad to know you had a pleasant experience during your inspection at Audi Burlington! We look forward to assisting you again in the future. Safe travels until then!

Helpful
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