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Audi Brookline - Service Center

Brookline, MA

4.7
367 Reviews

367 Reviews of Audi Brookline - Service Center

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May 14, 2024

Brought my Audi A4 fir oil change. Within 5 min. I was registered and my car was taken away for the service. Took ~1h 40min when my car was serviced and returned to me thorough washed More

by Dima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 14, 2024 -

Audi Brookline responded

Dima, it's great to know your Audi A4 was serviced efficiently at our Brookline location. We're glad you appreciated the quick registration and thorough wash! Thanks for choosing Audi Brookline.

May 14, 2024

I want to express my gratitude for the outstanding service I received during my recent visit. Brought my car in for its one year maintenance and was very impressed with the level of service provided b More

by Annette R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
May 14, 2024 -

Audi Brookline responded

Annette, we're so glad to know that Luis provided you with such excellent service during your visit at Audi Brookline. We strive for smooth and hassle-free experiences just like yours! Thanks for sharing this feedback.

May 14, 2024

I get 5 star customer service, every time I service my car there. Great staff! More

by angelatash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
May 15, 2024 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

May 06, 2024

Kervens is the best! He is always professional and goes above and beyond to make everything go smooth and helps you anyway he can! More

by veejay42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Brookline responded

We're so glad to know that Kervens was able to provide you with a smooth and helpful experience at Audi Brookline! Thanks for sharing your feedback, we appreciate it.

April 28, 2024

Great service. Provided an Uber to and from home. Found a few things and sorted it out in the extended warranty making it very seamless experience for me. Thanks! More

by limeyches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 30, 2024 -

Audi Brookline responded

We're glad to know you had a seamless service experience with us at Audi Brookline! It's our pleasure to provide great service and make things as convenient for you as possible! Safe travels!

April 23, 2024

I recently had the pleasure of using Audi Brookline for my vehicle maintenance needs, and I was thoroughly impressed. The receptionist/service advisor, Ashleigh was exceptionally welcoming, and exuded prof More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asleigh Cheffro , Renato Andrade
Apr 24, 2024 -

Audi Brookline responded

Emmanuel, it's great to know that Ashleigh and Renato were able to provide you with such a positive experience at Audi Brookline. We appreciate your feedback on our service team!

April 15, 2024

I receive an excellent service in Audi Brookline dealership. Very much appreciate The team and Kevin’s for the work they did. Highly recommend this dealership. Irene More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins
Apr 16, 2024 -

Audi Brookline responded

Irene, we're delighted to know you had an excellent experience at Audi Brookline. Thanks for recommending us and appreciating Kevin's work!

April 10, 2024

. No problems during visit. Prompt attention. This request for fifteen word is not necessary. On More

by Charles C. Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norl
Apr 11, 2024 -

Audi Brookline responded

Thank you for rating Audi Brookline five stars, Charles! We'll see you next time.

April 06, 2024

Its a great dealer and the service department is great, but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old More

by ozaanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I aint no snitch
Apr 16, 2024 -

Audi Brookline responded

Thank you for the review. We strive for excellence in all aspects of our service, so it's disappointing to hear that we've left you feeling this way. Your feedback is appreciated and will be addressed with the team. Please accept my apologies for this oversight. Respectfully, Tim Veiga - General Manager - tveiga@herbchambers.com

April 05, 2024

I just had another awesome experience with Audi Brookline Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and t More

by gsump473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel. (5 Stars)
Apr 06, 2024 -

Audi Brookline responded

Hi! We're glad to know that our team at Audi Brookline was able to assist you promptly and efficiently, especially Kervens. It's great that your tire problem was resolved within an hour! Thanks for sharing this awesome experience with us.

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