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Atlantic Kia - Service Center

West Islip, NY

4.6
151 Reviews

151 Reviews of Atlantic Kia - Service Center

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April 11, 2024

Very efficient and friendly! I have worked with Kyle twice now and he is very knowledgeable, friendly and helpful! More

by christopher.morrison61884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 11, 2024 -

Atlantic Kia responded

Christopher, it's great to know that Kyle has been able to assist you twice now at Atlantic Kia! We appreciate your kind words about his knowledge and friendliness. Thanks for the review!

April 11, 2024

All work was done in a timely manner and to expectations, I highly recommend this dealership. More

by NETDUMMY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name and its not listed above
Apr 11, 2024 -

Atlantic Kia responded

Thank you for recommending and rating Atlantic Kia five stars! We'll see you again!

April 10, 2024

Kyle was very helpful and greeted me as soon as I arrived . He explained the process and the time it would take. provided the services to be performed and the fees. Checked for any recalls and at the conclus More

by roscoeblueeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only worked with Kyle and the young lady at the cashier's window. she was very polite.
Apr 10, 2024 -

Atlantic Kia responded

We're glad to know that Kyle provided you with excellent service during your recent visit here at Atlantic Kia. It's important for us to keep our customers informed and comfortable throughout the process. Thanks for sharing this positive feedback!

April 08, 2024

Staff was prompt, courteous, efficient. ..I was out in about 1 1/4 hours as promised...I drive out from Baldwin as this is generally a good experience. More

by pslayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sierra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Atlantic Kia responded

We appreciate your feedback and are glad to know you had a good experience with our team at Atlantic Kia. We always aim for efficiency without compromising service quality! Safe travels until we see you next time.

April 06, 2024

Thank you Kyle Green for your prompt excellent service for my 10.197K Complimentary Oil Change/Tire Rotation. Special thanks to Service Mgr. Kevin Falco and District Mgr. Nick Frank for setting up & honor More

by Kamakazi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco, Kyle Green & District Mgr. Nick Frank
Apr 08, 2024 -

Atlantic Kia responded

Hi Kama! We're so glad to know that our team at Atlantic Kia, especially Kyle, Kevin, and Nick made your visit worth the drive! We appreciate you taking time out of your day to share this feedback. Looking forward to seeing you again for the next service appointment. Safe travels until then!

April 03, 2024

Rose Was extremely helpful and nice. Explained everything to the fullest detail, was very honest and kept and open line of communication about the how long the process would take More

by maximilian8219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Apr 03, 2024 -

Atlantic Kia responded

We're delighted to know that Rose was able to provide you with detailed and honest service at Atlantic Kia. Your feedback is much appreciated, and we hope you won't hesitate to reach out if we can be of service again in the future!

March 31, 2024

Knowledgeable, friendly, clear. The attendant was wonderful and very helpful with my questions. Nice work! More

by IRELYN.AKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosemery
Apr 01, 2024 -

Atlantic Kia responded

We're glad to know our team at Atlantic Kia was able to assist you with your questions and provide a friendly service. Thanks for the great review!

March 31, 2024

Woman at the desk is so sweet and helpful. . Can’t possibly explain how kind and helpful she was. More

by JSICC36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gomez?
Apr 01, 2024 -

Atlantic Kia responded

Hi! Thank you for leaving us this five-star review and kind words about our service team at Atlantic Kia! We'll see you next time!

March 30, 2024

Car was serviced in a reasonable time. Staff was pleasant and attentive. Shuttle home was a big help. Thanks More

by marcdecaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2024 -

Atlantic Kia responded

Marc, we're glad to know that you had a pleasant experience with our staff at Atlantic Kia and found the shuttle service helpful. Thanks for your feedback!

March 30, 2024

This is my 3rd service visit and I am very pleased. Kyle Green is an amazing customer service representative. He always has all paperwork ready for me and is extremely polite and knowledgeable. Very More

by DDEQUATRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Green
Apr 01, 2024 -

Atlantic Kia responded

We're so glad to know that you've had consistently great service visits with us at Atlantic Kia. It's wonderful to see your shout-out for Kyle and his top-notch customer care! Thanks for sharing this feedback, we appreciate it.

Apr 01, 2024 -

DDEQUATRO responded

My pleasure. Your dealership deserves great recognition for its superb service

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