47 Reviews of Aschenbach Ford - Service Center
Very friendly. We were out of state and needed an oil change. They were considerate and made sure the car was done in a timely manner. We were out of state and needed an oil change. They were considerate and made sure the car was done in a timely manner. More
Thorough, prompt, professional service while I waited in a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. More
Robert in sales is the shinning bright spot in your dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Y dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Your policies are self serving not customer facing. I could not in good conscience recommend anything at your dealership. More
I am usually pleased but my windshield washer light came on after it was returned. on after it was returned. More
Service Dept. is well run enough it's nothing special when making appointments. The staff is friendly enough and helpful as well. is well run enough it's nothing special when making appointments. The staff is friendly enough and helpful as well. More
Service was great- my brakes and rotors were replaced promptly, service was easy to obtain and ready when promised! Thanks! promptly, service was easy to obtain and ready when promised! Thanks! More
service department was kind and professional job was done prompt work was done right and fast prompt work was done right and fast More
Service was GREAT as usual! ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired serv ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired services and completed a few recalls then brought my Ford back to me! I didn't even have an appointment. I just gave them a call and wallah, my Ford was completely serviced and waiting for me to get off work to take me home. More
I called in for an appointment to get my batteries checked. Appt. Time 9:00 am truck in shop about 9:20 about 10:00 was informed one of my batteries was very weak. Bought their battery (original equip checked. Appt. Time 9:00 am truck in shop about 9:20 about 10:00 was informed one of my batteries was very weak. Bought their battery (original equipment) $180.00 I installed the battery myself saved about $130.00 on installation. Took the bad battery back for $16.00 core. Took about another 40 minutes to process the core refund. Not a terrible ordeal but next time I’ll go to advance auto parts who checks the battery for free and installs for free and save about an hour. More
Carole is always terrific in responding to our vehicle needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have ou needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have our service done with Aschenbach Ford. It is true that it is really always about the people. More