Antwerpen Volkswagen - Service Center

Was able to schedule a service appointment promptly. The whole process went smoothly and the staff was friendly. Wendy checked to make sure they had the part for the airbag recall in stock and they even The whole process went smoothly and the staff was friendly. Wendy checked to make sure they had the part for the airbag recall in stock and they even washed the car. More

Everyone is really nice and the admin runs smoothly, however, why bother making an appointment if parts aren’t in the facility when my car arrives? If you recommend someone gets a new timing belt, and t however, why bother making an appointment if parts aren’t in the facility when my car arrives? If you recommend someone gets a new timing belt, and they schedule for that service, it would make sense to order the part. Still, work was done in one day and was well-communicated. More

EVERY YEAR I TAKE MY CAR THERE FOR THE PAST 12 YEARS AND HAVE ALWASYS BEEN SATISFIED WITH THE PEOPLE THAT WORK THERE AND ALSO WITH THERE INPUT OF WHAT MY CAR NEEDS I GET MY OIL CHANGED EVERY YEAR AND ALSO HAVE ALWASYS BEEN SATISFIED WITH THE PEOPLE THAT WORK THERE AND ALSO WITH THERE INPUT OF WHAT MY CAR NEEDS I GET MY OIL CHANGED EVERY YEAR AND ALSO IF THEY SUSGGEST. LIKE THIS YEAR THEY OFFERED A DIAGNOSTIC OF COURSE I AGREED I AM SO GLAD I DID AS THERE WAS MORE GOING ON WITH THE CAR THAT NEED ATENTION HAD I REFEUSE AND KEPT RUINNG THE CAR IT WOULD HAVE COST ME A LOT MORE EXPENCE AS FOR THE STAFF THEY ARE ALWAYS COURTEOUS AND PATIENT.ALSO THE MACHANICS ARE GOOD . EMILY WAS THE ONE THAT CHECKED MIE IN ANDALSO KEPTED ME INFORMED WHAS NEEDED AND EXPLIANED WHAT WS NEEDED TO BE DONE AND WAS SAYING HOW INPORTANT FOR IT TO BE REPAIRED . More

Quick, nice, and explained what I needed. Good deals. Definitely will recommend to a friend. Good deals. Definitely will recommend to a friend. More

The service department was great, as usual. I was given an appointment quickly (check engine light) and had the diagnosis and the repair completed quickly. I was given a courtesy ride home from I was given an appointment quickly (check engine light) and had the diagnosis and the repair completed quickly. I was given a courtesy ride home from Mr. Bob. Reasonable price as well. More

Very professional team , and they tell the costumers what exactly we need , they are very kind exactly we need , they are very kind More

I don’t have much to say about the dealership is pretty cool but my person in service was Wendy and she was great. She went the extra mile for me and she just really does a great job. cool but my person in service was Wendy and she was great. She went the extra mile for me and she just really does a great job. More

Loved the customer service I received by Emilie! She explained everything thoroughly, got me in and out swiftly, and even walked me to and opened my car door! She explained everything thoroughly, got me in and out swiftly, and even walked me to and opened my car door! More

I felt like everything I addressed to the staff was handled with the appropriateness that these matters deserve. They heard me. Also, Wendi is extremely pleasant to work with, and I would be remiss handled with the appropriateness that these matters deserve. They heard me. Also, Wendi is extremely pleasant to work with, and I would be remiss if I did not give a special appreciation for how clean your associate keeps the establishment. She is incredible More

Extremely disappointing service—six-hour wait for a check engine light diagnostic without proactive communication. engine light diagnostic without proactive communication. More