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Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
1,811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,811 Reviews of Advantage Chevrolet of Hodgkins - Service Center
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May 30, 2024
Exceptional Service, I really appreciate being treated with priority and having all my issues addressed. with priority and having all my issues addressed. More
by gmvoice3
Verified Customer
Helpful May 28, 2024
The instructions for “drop box” use were very confusing. Even the person who made my appointment wasn’t sure about the procedure. After I received a text asking me to reschedule my “missed appointment” I ca Even the person who made my appointment wasn’t sure about the procedure. After I received a text asking me to reschedule my “missed appointment” I called to inquire how that was possible since I dropped my truck off that morning. For hours after my missed appointment they FINALLY located my truck that was parked right by the service entrance. After all that nonsense they couldn’t fix the truck they sold me because they can’t do warranty work on a Ram 1500. Having said all that, Owen was able to speak to me like an adult, explained everything in detail and was very respectful. Nothing even close can be said for the mean person who took the initial call. Whoever that person is should NOT be in customer service. Constantly interrupting me when answering their questions, talking down to me - totally unacceptable. Owen and Rich in the service department are the bright spots here. More
by patathern
Employees Worked With
May 28, 2024
Came in for an oil change and it took almost two hours. Fortunately they have coffee and snacks. Fortunately they have coffee and snacks. More
by dean
Employees Worked With
May 27, 2024
Owen’s is a great salesman. He’s always very through and provides great service. He’s always very through and provides great service. More
by sirena_12071237
Employees Worked With
May 27, 2024
We have been taking our cars to Advantage for service since 2009. Unfortunately, this will be our last GM vehicle. They will no longer be making sedans in the US after November 2024. We are not fans of S since 2009. Unfortunately, this will be our last GM vehicle. They will no longer be making sedans in the US after November 2024. We are not fans of SUVs or trucks. More
by BIFF9436
Employees Worked With
May 25, 2024
Able to get timely appt for maintenance. All work done on one visit, all recommended All work done on one visit, all recommended More
by rswedler1956
Employees Worked With
May 24, 2024
Everything was well organized. My main point of contact was Patryk. His consumer service was phenomenal. I really enjoy the Hodgkins location. My main point of contact was Patryk. His consumer service was phenomenal. I really enjoy the Hodgkins location. More
by thebluesmeans
Employees Worked With
May 24, 2024
Felipe was professional, courteous, and efficient with making sure the service appointment was done correctly making sure the service appointment was done correctly More
by Sean
May 23, 2024
Carolina always has a pleasant attitude and helps me whenever I come in. She thoroughly explains things to my understandingz whenever I come in. She thoroughly explains things to my understandingz More
by TEMEKA.OLLIE
Employees Worked With
