Acura of Valley Stream

Lousy Service! I mean very lousy service. For more than a week, I have been trying to order a tail light for my 2020 MDX. Each time I call, I get a recording that I mean very lousy service. For more than a week, I have been trying to order a tail light for my 2020 MDX. Each time I call, I get a recording that puts me on a long hold for a good 20 minutes or so. Eventually someone comes on and transfer me to someone else who either cuts me off or put me on hold a second time and do not return. Today, 4/22/24 I've called four times and still haven't been able to speak to anyone. I stay on a long hold forever and then the line gets cut off each time I call. More

Ahmed was an excellent salesperson. I have bought and leased and financed several cars but never an experience like at Acura. Blake the financial manager was also wonderful ! Both of th I have bought and leased and financed several cars but never an experience like at Acura. Blake the financial manager was also wonderful ! Both of these people make you feel at home and like family. Answering any and all questions and concerns you might have. Working within your financial needs, giving you options to add and or remove as per tired etc. From the moment you enter with the lovely friendly face at the door to the moment you leave you are more then just a customer. Lovely lady in the front. Great face for the store ! Thank you Acura. Beyond satisfied with my new RDX. More

Came in for scheduled oil change and tire rotation. As usual the staff was professional and courteous. The service was quick and thorough. I like that customers are provided recommendations for future As usual the staff was professional and courteous. The service was quick and thorough. I like that customers are provided recommendations for future maintenance. The excellently appointed and stocked waiting area is another plus. More

Pleasant, friendly staff with sales people willing to work with you on price. But watch out for discretionary dealership fees that appear after your initial assumptions about what the "out the door" pric work with you on price. But watch out for discretionary dealership fees that appear after your initial assumptions about what the "out the door" price would be. The fees aren't hidden...they're just revealed a bit later as the negotiation process unfolds. More

Great service and friends staff. Answered all questions I needed answered. Recommended them very highly Answered all questions I needed answered. Recommended them very highly More

My experience was very pleasant, efficient and fair. Erik was very helpful and trustworthy in my search for a certified preowned Acura Erik was very helpful and trustworthy in my search for a certified preowned Acura More

Amazing experience with this dealership. The receptionist was friendly and welcoming. I worked with Ahmed Sharif! Very knowledgeable, experienced, upfront, gave me options, wasn't pushy and The receptionist was friendly and welcoming. I worked with Ahmed Sharif! Very knowledgeable, experienced, upfront, gave me options, wasn't pushy and will work with you. He even had my previous leased vehicle returned to another dealership who wasn’t affiliated with Acura nearby on behalf. More

We were very happy with the service and the results on our new car. We highly recommend them to anyone looking for a new vehicle. our new car. We highly recommend them to anyone looking for a new vehicle. More

This was my first time at this dealer and I got lucky to get Ahmed Sarif as my sales person. He is not only knowledgeable but his persona is awesome. So friendly and caring. I felt as though I was working w get Ahmed Sarif as my sales person. He is not only knowledgeable but his persona is awesome. So friendly and caring. I felt as though I was working with a family member!! My husband and I had an amazing experience at this dealership. Great job Acura!!!! More

This was my first visit and it was a great experience working with Ahmed. I leased my RDX and everything went well. working with Ahmed. I leased my RDX and everything went well. More