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Acura of Pleasanton

Pleasanton, CA

4.9
1,119 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,119 reviews

April 22, 2024

The entire experience was stress free and although I did not take their recommended services, they were still pleasant throughout. More

by vadlamudinagarjuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 23, 2024 -

Acura of Pleasanton responded

Thank you vadlamudinagarjuna for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 19, 2024

I recently had the pleasure of selling my car through Accura (HendrickAuto). I got the best price for my vehicle without any of the headaches typically associated with selling a car privately. Jason Ande More

by Nurbek B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
Apr 20, 2024 -

Acura of Pleasanton responded

Thank you Nurbek for sharing your experience with our teammate Jason and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 18, 2024

I haven’t been able to start my Acura for a few days. I have tried charging the battery 3 hours for 2 days. I contacted the Acura dealership and was told I needed to have it towed there. I called a towin More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 19, 2024 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 17, 2024

Best buying experience I’ve ever had. Would not hesitate to buy from Hendrick again. Very professional. More

by Bobsaysletsgoas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Halden, Helder Pereira
Apr 19, 2024 -

Acura of Pleasanton responded

Thank you Bobsaysletsgoas for sharing your experience with our teammate Helder and Jeremy here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 16, 2024

Marisol is excellent and kind with her clients. Highly recommended by this Acura Integra owner. More

by omar.hajar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 19, 2024 -

Acura of Pleasanton responded

Thank you omar for allowing us to provide care for your Lexus and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 10, 2024

This was my first visit, and I was thoroughly impressed with Marisol’s excellent customer service and the timeliness of the service. More

by Rbolds99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 12, 2024 -

Acura of Pleasanton responded

Thank you Rbolds99 for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

April 03, 2024

Marisol treated me in a professional manner. Looking forward to work with her in my next visit. More

by 4blee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 05, 2024 -

Acura of Pleasanton responded

Thank you 4blee for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

April 03, 2024

Marisol is knowledgable, personable and professional. She made the entire experience enjoyable. She went the extra mile showing me how to use the latest changes in the newer RDX as a loaner and therefo More

by murva.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 05, 2024 -

Acura of Pleasanton responded

Hi murva, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 28, 2024

All service advisors I’ve had over the past 5 years have provided excellent customer service. Each of them have put in a lot of effort to make sure I’m satisfied and comfortable. More

by Magnifyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia, Landon Bura, Marisol Arvizu, Shaun Dortch
Mar 29, 2024 -

Acura of Pleasanton responded

Thank you Magnifyre for sharing of your recent experience with teammates Art, Landon, Marisol and Shaun during your service visits with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 26, 2024

Excellent A1 service for my Acura RDX. Marisol is my favorite service advisor. I request her every time! I received an excellent video of my cars inspection and status. Excellent communica More

by Tora504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 28, 2024 -

Acura of Pleasanton responded

Thank you Tora504 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura RDX factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

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