Acura of Omaha

My wife and I recently purchased a new RDX from Acura Of Omaha and Jay Kraus. This was the 3rd Acura we've bought from Acura Of Omaha and the 2nd from Jay. When we decided it was time for a new car we didn' Omaha and Jay Kraus. This was the 3rd Acura we've bought from Acura Of Omaha and the 2nd from Jay. When we decided it was time for a new car we didn't even look anywhere else because of our past experience with Jay. Due to a work requirement I had been driving a Nissan. What a difference in dealership experience and it's great to be working with professionals again. More

My salesman Jay Kraus was fantastic to work with during the purchase of new vehicle the purchase of new vehicle More

Worked with Jane Kraus on purchasing a used MDX and the experience with him was stellar. I didn't feel I was being sold, he was patient, answered my questions and never seemed bothered over my two week pro experience with him was stellar. I didn't feel I was being sold, he was patient, answered my questions and never seemed bothered over my two week process to pull the trigger. Wish I had the money to buy another car from him! More

I saw a used car at Acura of Omaha while I was in Thailand. Called the dealer and talked to Jay Kraus. He was able to hold the car for me until I got back to the State with a little down. The proce Thailand. Called the dealer and talked to Jay Kraus. He was able to hold the car for me until I got back to the State with a little down. The process couldn't have been any smoother. I highly recommend working with Jay Kraus if you're looking to purchase a new or used vehicle at Acura of Omaha. More

Worked with Jay Kraus to purchase a used vehicle. I couldn't have been more pleased with his level of professionalism and commitment in ensuring that my experience was nothing but superb. I couldn't have been more pleased with his level of professionalism and commitment in ensuring that my experience was nothing but superb. More

Jay was in contact with us during our entire car trade in and purchase. He was able to answer our questions and explain the functionality of our car and purchase. He was able to answer our questions and explain the functionality of our car More

Worked with Jay to get my daughters first car. Could not have been happier with how smooth everything went. Jay kept it simple we got a price I happy with and the whole process took minimal time t Could not have been happier with how smooth everything went. Jay kept it simple we got a price I happy with and the whole process took minimal time to get the car home. I would not hesitate to buy from Jay and Acura of Omaha again. More

The service dept makes fraudulent claims about the causes of problems. They say it's not covered under warranty, because the cause is always due to something that has nothing to do with warranty. And I am p of problems. They say it's not covered under warranty, because the cause is always due to something that has nothing to do with warranty. And I am positive they down right lie. And we never have a leg to stand on, because we have no way of providing They are making fraudulent causes. At this point I wouldn't be surprised if this is with the while dealership. I've been buying Acuras from this dealership for myself and spouse for decades, and ever since covid, it seems like all I get are huge bills every time I take a car in for service, that I firmly believe should be covered. For these kind of decisions, I would think that there's a racket going on between some of the people that work on cars and the service people that schedule the work. I could go on and on, but I am certain no one will even try to reach out and solve this issue. Chances are the management of this dealership hasn't even been told about how extremely unhappy I am. You would think that the service people that I expressed my disgust with, would be REQUIRED to go straight to the top of the dealership management, to let them know about my conversation. And if they did inform them, don't you think if they cared, someone would have at least reached out to me immediately. Loosing a customer like me is more than Loosing me, because I will never recommend anyone to buy acura. Enough said. More

Jay was great to work with was always there and answered and took care of all of my concerns would highly recommend to buy your next car from him wether it is an acura or not. always returned my calls and o and took care of all of my concerns would highly recommend to buy your next car from him wether it is an acura or not. always returned my calls and or texts More

Acura of Omaha showed professionalism and the staff were very helpful and kind. Jay was very straightforward and knowledgeable. It was a smooth, hassle free experience. very helpful and kind. Jay was very straightforward and knowledgeable. It was a smooth, hassle free experience. More