Acura of Ellicott City

It was a pleasure working with Ji and Jordan to buy my Integra Type S. They made the process as straightforward and hassle free as possible. They were very gracious in answering any questions I had too Integra Type S. They made the process as straightforward and hassle free as possible. They were very gracious in answering any questions I had too More

This dealership provides exceptional service. I just purchased my 3rd TLX and each time Damon Braxton was my salesperson. Damon is very professional and knowledgeable and provided me with excelle I just purchased my 3rd TLX and each time Damon Braxton was my salesperson. Damon is very professional and knowledgeable and provided me with excellent customer service. He made the process quick and easy and was never pushy. Damon was straightforward and explained everything clearly. More

Sales team Chris and Jordan ROCKED! !! They were straightforward, honest and no BS!!!! My experience was easy and seamless.!! I hope to purchase our next Acura from them! !! They were straightforward, honest and no BS!!!! My experience was easy and seamless.!! I hope to purchase our next Acura from them! More

Sales Team: Chris Watson and Jordan Bates ROCK! ! Straightforward, honest and upfront, no BS!! I found the color MDX my wife wanted at their dealership. They made the sales experience easy and seaml ! Straightforward, honest and upfront, no BS!! I found the color MDX my wife wanted at their dealership. They made the sales experience easy and seamless. I hope to re-visit them in 3 years for our next Acura! More

Ji Kim, Riley and Paul all have been AMAZING! I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for th I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for their customers. I was literally in and out and walked out with my car I have been eyeing on for a month now lol... This is my second car I got from Norris Ellicott City Acura and I will also CONTINUE to refer them/their team to friends and family. I have also been going to Norris Acura for all my services/maintenance and I can genuinely say, I TRUST them. I have had so many experiences with difference dealerships/car sales consultants that were always pushy or I would get a "vibe" that they just wanted a "sale." However, on the other hand, Ji, Riley, Paul + their Norris team made me feel like their own family and were honest and did not feel like they were just trying to get a sale. I love my Acura Integra 2024 and I cannot thank your team enough!! I owe you guys a catering meal soon!!!! :-) Liz More

I purchased my 4th Acura from Acura of Ellicott City. Donnell Newton worked with me on all purchases. He is an outstanding salesperson and is very professional, knowledgeable, and goes above and beyond Donnell Newton worked with me on all purchases. He is an outstanding salesperson and is very professional, knowledgeable, and goes above and beyond to make sure the sale goes smoothly. More

We purchased a 2024 MDX from Chris at Acura Ellicott City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjo City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjoy your new ride! More

Jordan and Quon were the best. I felt as if I was the only customer they had. They went out of their way to help my wife, who though she wanted an RDX.. She went home with an MDX. I felt as if I was the only customer they had. They went out of their way to help my wife, who though she wanted an RDX.. She went home with an MDX. Thank you gentlemen. More

We purchased a 2024 Acura MDX from Acura Ellicott City MD. Our Sales Professional was Damon Braxton and he was great. A very professional sales person who took the time to build a repour with his custome MD. Our Sales Professional was Damon Braxton and he was great. A very professional sales person who took the time to build a repour with his customer. A good experience. More

I recently purchased a 2024 Acura Integra on 9/8/2024. . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I aske . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I asked could he take a few pictures of me with the bow in front of my new car after the deal was completed! He said yes without any hesitation!! Everything was going perfect until another sales associate chose to walk out the dealership and rudely and abruptly removed the bow from my car during the 30 second photo shoot. Rather than asking Ji Kim or I if we were done using the bow. He just took the bow and told us that we were done. I was beyond offended by the other sales associate actions.. However after that encounter Ji Kim didn't allow the other sales associate to steal my joy. He continued to display positive energy, kept a big smile on his face, congratulated me, and even helped me connect my Bluetooth before I drove off! Acura I really just want to thank you for having such a compassionate, considerate, understanding, and empathetic gentleman on your team!! The 5 stars is for Ji Kim!! More