Academy Ford
Laurel, MD
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I was pleased with the service, professionalism and friendly staff. I was seen exactly at my appointment time. My service technician Andy was very informative on what service was needed and the total c friendly staff. I was seen exactly at my appointment time. My service technician Andy was very informative on what service was needed and the total cost of the visit. The communication was on point. My car was finished before the guesstimate time given...which was nice and the total was less than I expected so that was a plus. Thank you Academy Ford! More
I drive longer distance to Academy Ford for service for the excellent experiences. Al (Service Advisor) is great to work with. He explains the service details clearly and provides good recommendations. Hi the excellent experiences. Al (Service Advisor) is great to work with. He explains the service details clearly and provides good recommendations. Highly recommend. More
Easy to schedule, flexible Great! I am thankful for the mobile service program and thankful to Jackie in checking that warranty work could be done. I am thankful for the mobile service program and thankful to Jackie in checking that warranty work could be done. More
Great service department. Tires needed replacing, the were ordered, de po vered and installed quickly and correctly in less than 48 hours. Tires needed replacing, the were ordered, de po vered and installed quickly and correctly in less than 48 hours. More
Great customer service from Alvin. He makes you feel like you are the most important person there. He keeps us informed and explains everything. He makes you feel like you are the most important person there. He keeps us informed and explains everything. More
Man I love this dealership. From the sales department to the service department to the parts department and the bodyshop. It’s truly a one stop shop. From the sales department to the service department to the parts department and the bodyshop. It’s truly a one stop shop. More
Service was great, the staff is professional and friendly. They kept me updated on the status of my car and advised me for future service. friendly. They kept me updated on the status of my car and advised me for future service. More