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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.6
94 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 94 reviews

April 27, 2024

Alexis was very kind and helpful. He answered all of my questions and had great customer service More

by debb.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Helpful
April 26, 2024

Good job with time conscious. Kudos to those guys over there they are friendly a More

by omolabakeyusuf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Helpful
April 25, 2024

The process to get my car was fast and im an efficient manner. I love the staff and managers. They have been so so helpful to close the deal. Great support !!! More

by PSY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidy, Rose Bayat
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Apr 27, 2024 -

Toyota Certified at Capital Plaza responded

Congratulations on your new vehicle! We're thrilled to have delivered a fast and efficient sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Clean waiting room. The service time could be better than a 2 1/2 wait for oil change. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
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Helpful
April 25, 2024

Despite being backed up with services today, the customer representative that rung me up Mr. Lee was communicative and showed excellent customer service with wait time and delays. Every time I come in for se More

by funchesshanay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
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Helpful
April 24, 2024

Jorge was excellent couldnt have asked for a better service writer very kind and patient More

by Edvin boteo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Rose Bayat
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Apr 25, 2024 -

Toyota Certified at Capital Plaza responded

It's fantastic to hear that you had a great experience and that Jorge provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 22, 2024

Great service, pleasant and friendly employees. I will continue to service my Toyota at this dealership. The wait time to complete service has increased. You need to work on this. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar - other service team members- cashier
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Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

I got most or all of my cars from them and their services have been good More

by ngwascreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Apr 24, 2024 -

Toyota Certified at Capital Plaza responded

Thank you for your kind words! We're thrilled that you had a great experience, and your satisfaction is our ultimate goal. We truly appreciate your business and look forward to assisting you in the future.

Helpful
April 20, 2024

Bueno. Eficiente, amable. Se preocupa por sus compradores, lo atiende con amabilidad y están dispuestos a ayudar con todas las preguntas e inquietudes, grac More

by marioalvarezfuentes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

¡Bueno saber! Su experiencia fue excelente, con un servicio eficiente, amigable y preocupado por sus necesidades. ¡Gracias por elegirnos!

Helpful
April 19, 2024

Excellent service and extra special service because of Lee. He makes my visit worth coming back More

by dakoccasions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Apr 23, 2024 -

Toyota Certified at Capital Plaza responded

It's fantastic to hear that you had a great experience and that Lee provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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