14240 137 Ave NW
Edmonton, AB T5L 5H7
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True professionalism and no hassle salesman is Milad, listening patiently your needs and gets tailored request no problem... Thanks for excellent service Ali
Just reaching out to David and the crew at Toyota Northwest Edmonton for service they provided. We picked up our Rav4 two days ago.. David's help and attention to details made this a great experience.
Purchased my Toyota Rav 4 recently . Salesman Brice was very helpful and patiently answered all my questions questions. He made sure I was aware of all the details. Overall it was great working with Brice!
Improperly installed parts on my vehicle - then admitted to doing this - and then started ignoring every attempt at communication as to what they will do to remedy the solution. Were very responsive before I paid them $73,000 for a vehicle, now that they have the money - crickets. Will never purchase a vehicle here ever again. In the past two weeks I have been told 4 times that I would be contacted with a solution and not once has that been true. Still waiting to hear........... unfortunately not expecting much from them. Do not recommend if you want post sale support.
Milad the salesman was awesome! He treated us exactly the way a customer should be treated. He gave us 110% of his attention and was genuinely interested in our satisfaction. He took over an hour showing us EVERYTHING that our 2026 RAV4 Limited had to offer. He pointed out every bell and whistle and had a great sense of humor to along with his presentation. I’d buy 10 more vehicles from him. ZERO pressure to buy. Let me say that again…ZERO PRESSURE TO BUY! Then we went to Financing and met with “MO”. He was the first finance person who didn’t pressure us at all to buy extended warranty. No sob story, not guilt attached if we declined. He showed us every single extended warranty available. We chose what we wanted and he didn’t try and pressure us to buy more. He was open and honest with us. We walked away saying “WOW! Now THAT is how a customer is to be treated.”
They are robbers! Thieves! They charged me for a service I did not authorize. STAY AWAY! VERY BAD CUSTOMER SERVICE! DO NOT GO THERE
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