"A great experience"
Gani and Kentwood put me in a new vehicle without trying to up sell or pressure me.... and I got exactly what I was looking for. Probably the best vehicle buying experience that I have ever had.
"Excellent Customer Srvuce "
Time the salesman spent with us and patience answering questions and when he didn’t know he took the time to look into getting us the information we requested. Not only did he sell us the vehicle he took the time to show us some key features the vehicle offered and how to operate. They do not try and up sell you they try there best to get you the vehicle you are looking for and in your price range I was extremely happy all around😀
"Will return to Kentwood Ford"
This was me and my husbands second trip to Kentwood ford, Gani was very professional, kind and listened to what i was looking for for the price i was wanting to pay. Gani went above and beyond for us and we will most definitely be back for our next vehicle. Thanks Gani
"Excellent service and friendly staff "
Amin helped us find a new truck for a reasonable price and was nothing but wonderful all around! Very helpful and polite. Would recommend everyone looking for a vehicle to go see him!
Also Yusef in financing was very helpful as well!
Thank you Kentwood Ford for such an amazing experience
Great service excellent product fun experience......make them take you out in a 5.0L mustang before you buy what you really want lol........i did 😉😎
"Keeping in touch with the customer."
After buying several vehicles from Kentwood in the past, and considering upgrading to a newer vehicle, we were a little dissapointed by the lack of communication between the finance depdepartment and the salesman. Unfortunately, we were to much negative equity but in my oppinion, we should have been told that through a phone call at the very least.
On a positive note. I am still happy to get our vehicles service at Kentwood.
"Bunch of sceamers"
I have purchased directly and also have recommended this dealership to others who have purchased from Kentwood , that won't happen again. I feel they took me for granted as a customer, showed me no respect, and have changed their whole way of selling vehicles, I won't waste my time with this dealership again. I have now Purchased from another dealership that not only gave me a great deal, but went out of their way with customer service.