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William Turner
William  Turner, Parts Advisor, Oakridge Ford
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William Turner

Parts Advisor

Oakridge Ford

601 Oxford St W.
London, ON N6H 1T8

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Dealership Experience

1 yr, 11 mos

Industry Experience

33 yrs, 6 mos

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4 Reviews of William Turner

November 14, 2017

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"Missing Dust Caps"

- TheEdge

The service was just fine, however, the next day I noticed that the blue "Ford" dust caps were missing from the centre of all four of the brand new alloy rims that were installed, along with the new winter tires and pressure sensing valve stems. Based on the price of the alloy rims, I assumed that they were simply omitted during the process of assembling and balancing the wheels, so I called the service department and explained the problem. I was told that I could drop by the service department at my earliest convenience and the issue would be taken care of. When I dropped by the following day, I was told that there really wasn't any omission and that the dust caps were not included with the rims that were purchased (for $285.00 each) and that they were indeed extra items. I decided to buy the "missing" dust caps and was then told that they were $16.67 each! At this point, it appeared that there were 2 issues: First, the dust caps are not included with brand new alloy rims, and secondly, I was lead to believe that I was correct in my assumption that they were simply omitted, and I could just swing by and the problem would be solved.

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Yes

Other Employees Tagged: Dino Theofilos, Andrew Kay

Nov 14, 2017

Oakridge Ford responded

We truly appreciate you taking the time to leave a review. Your comments help us to understand how to provide the best experience for every customer.

October 05, 2017

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"Fifth new vehicle in seven years"

- Tenspeed

Oakridge ford sales staff continue to provide the service that brings me back. Thanks to Ted Cascadden and Zachary Smye this time. Great deal again!

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Yes
Oct 06, 2017

Oakridge Ford responded

Thank you for your continued business. We are so pleased to hear that you enjoyed your experience at our dealership and we look forward to seeing you again at Oakridge Ford!

September 22, 2016

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"Excellent sales experience. Salesman was very knowledgeable."

- Fusionator

Would deal with this dealership going forward. I will send everyone I know to Oakridge Ford. Great dealership as a whole. Reese, and Stephanie are very patient, friendly, and knowledgeable.

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Yes

Other Employees Tagged: Reese Patterson, Stephanie Brown

September 20, 2016

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"Great car great people!"

- Cybo

My search for a 2016 Shelby GT350R spanned several months. I finally tracked one down with John Gillan's help at Oakridge Ford in London. This was one of the last cars to be found in Ontario this year. John was very helpful with keeping me posted on delivery timing and ensured that the car was prepped very quickly when it arrived at the dealer. Many thanks to the whole team at Oakridge Ford!

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Yes

Other Employees Tagged: Abe Jomaa, John Gillan

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