"I just had an amazing buying experience with Matt..."
I just had an amazing buying experience with Matt Sparkes. Walked me through my vehicle choices with all the information I needed. Gave me multiple varieties of the vehicle I was looking for and no pressure to buy. He helped me get the deal that I wanted and made the vehicle available to me in short order. I had questions after hours and texted him and he responded immediately. Above and beyond what I felt was required of him. He is definitely an asset to Finch. Great personality!
"From Stressful to Excited, See Finch First!"
After having my original car for 11.5yrs, it was hard to start looking for a replacement, I was stressed out that I would never find something as great as my first car. Without knowing the brand that I was after but having a fairly clear idea of what our family needed for size and ability, I contacted Jesse with a challenge. Not only did Jesse find a vehicle that fit my current family size, he left room for us to grow into the vehicle, he made me excited for the experience again instead of stressed out and riddled with anxiety - buying a vehicle is NOT always an easy thing. Jesse was pleasant, patient, and kind. He went above and beyond for me as well by understanding my timeline, budget, and that fitting into the RIGHT vehicle was better than fitting into any vehicle on the lot. He has been available after the sale when I had technical questions about the SUV. For example, my check tire light came on after leaving the lot and Jesse went to service to determine if it was an issue or if my winter tires were missing sensors and causing the light to be on. By determining the winter tires didn't have sensors, he saved me time and money by not having to return to the dealership within a week of purchase.
Vince was also great at the time of purchase to come and shake my hand and welcome me to the Finch Family.
Overall, awesome experience!
"They do Everything Right"
- Diane K
I just drove to London to pick up a new car from Finch Chevrolet. Vince found us a great vehicle. The entire sales process was a pleasure . Dianne took us through all of the features of the car with attention to detail. Mike Ross did a great job in the Finance Office and we ended up getting a warranty and the Environmental Protection. I don't have a worry for many years to come.
I would recommend this dealership to anyone looking for a fantastic experience.
They have it figured out at this dealership...thank-you to Finch Chevrolet in London!
"See finch first."
I went in not 100% sure on what I wanted in a vehicle. I met with Craig Stott who had a plethora of knowledge and years of experience. He pointed out vehicles that were cost efficient and economical and suited to my intended use. He was easy to talk to and worked with me when I had priced out similar vehicles to match them and got me a great deal. I would do business here again.
We were suddenly in the position of needing to buy a new vehicle. We had been at several dealerships in town and went to Finch. We met Matt Sparkes who made things very easy for us. He was very honest in directing us to the right vehicle for us. We are so happy with our Cadillac. Perfect car for us. Many thanks Matt
"Professional Personalized Service"
When you experience 1st hand the level of service that is extended to you from Finch Chevrolet Cadillac Buick GMC, you truly understand that they care. Paul Rodrigues prides himself on making your car experience special, and thank you for taking the time to show and explain the so many new features on my Tahoe.
Many thanks, Brad
"Awesome customer experience all around!"
I recently purchased a used vehicle from Finch Chevrolet. I went in for a test drive and came home with a car. All of the staff made me feel welcome and important and Barry answered all of my questions. He also took the time and assisted in walking me through all of the options the vehicle had when I picked it up and followed up to see if I had any questions or concerns and how I was enjoying the vehicle.
I haven't had this type of customer service in a long time. Thanks Barry
"My view on the sales representative during my auto purchase."
- satisfied customer x
My sales representative was craig scott. He went out of his way to make my experience excellent.
He had an excellent knowledge of his product and gave me plenty of time to think things over. He was professional in his approach and fantastic to deal with.
"dont live up to their promises"
I bought my car back in late 2015, you would think going with a dealer like finch and the fact that they seem to have such great ratings that buying from them would be very easy and simple but infact it has been my worst nightmare something that was suppose to be an exciting event in life has turned out to be my worst nightmare. I have had NOTHING BUT PROBLEM AFTER PROBLEM and they have done absolutely NOTHING to accommodate me. I encourage you to go with someone who is knowledgeable and knows a couple things about cars or Im afraid a almost 30 thousand car will turn into much more, not only are you stuck with the debt of car payments but also constantly dishing out money for other things that you shouldn't have to deal with. I personally wouldn't recommend them, nor will I ever do anything with Finch ever again.
Recently went to Finch to talk to Craig Stott on my parents recommendation. What a great decision.
I found Craig to be very honest and he did not make you feel pressured to by a vehicle at all. He worked hard to get me the price I wanted on my trade and on the vehicle I purchased. I would highly recommend Craig and Finch to anyone. Two weeks after I bought my car my wife decided she would like to upgrade and we went straight to Finch to talk to Craig. He came through again.
Thanks to Craig and the Finch team, we really enjoy our new vehicles!