"Was extremely frustrated, better now,"
- NOT HAPPY
I purchased a truck on March 16, 2019, I live about 250 km west of Edmonton. I have been waiting for Ghislaine to fax the paperwork to my insurance company as this is what she said that she was going to do, she also said that she would change over the registration.. I have emailed, no reply; phoned several times, no reply. I have left messages with two finance managers, no reply. I had to drive back in to the city and resign papers because they put the wrong VIN down. It seems as if they don't care, maybe they don't since they have their money and have made no effort to do what they said that they were going to do. I'm not sure what to do, with the price of gas I really don't want to drive back to Edmonton a third time to pick up paperwork that should have been given to me when I was there.
UPDATE: I thank Rumeet for getting back to me on April 3rd; Rumeet had the papers faxed to the insurance company and the insurance was done up immediately. I asked about the registration that was supposed to be done, he said that it would be done and that Gislaine would call me the next morning, Again, nothing from Gislaine. On April 16th I spoke with Brooke and she completed the registration part. I do not think that the length of time to complete all of this is acceptable. Still waiting to receive my paperwork.
Vic was excellent to deal with; Rob in accessories was a great help, as were Rumeet and Brooke.
I had a great experience dealing with Vic and Mitch. They were efficient, helpful and knowledgeable. I will definitely recommend this dealership, and specifically Vic and Mitch, to my friends and family!
"Girl Ford "
Thanks for the great experience at team ford. Victor wentbiut of his way to get a Nissan Rogue and a Ford Escape so we could drive it side by side what a great ideal. Awesome customer service. Love my ford!!
Great service from victor. He meet all my expectation. Found me the right car. Tha is for all the hard work. Highly recommend team Ford and go see victor
"Very good experience"
- Happy Escape
I recently purchased a vehicle from Victor and am very happy with his service. When I was ready to buy Victor went above and beyond to help get me what I wanted. Highly recommend Victor and Team Ford.
Great experience at team ford. Victor Kim went above and beyond to find me the perfect car at a good price. Thanks for the great experience
Best experience I have buying my F150. Victor toook good care of me. Listen to what o wanted and got me the truck I needed. Thanks
Thanks for the great experience at Team Ford and Victor. Got me in the perfect vehicle and the right price. Thanks go see these guys
"Great experience "
Victor Kim greeted me at TeamFord. Made me feel comfortable and we found a vehicle that suited my needs. Go see Victor over at TeamFord.
Had a great experience at Team Ford. Victor Kim and the staff got me my dream truck. No pressure sales. Go ask for Victor at team ford.