Vic Castagna
Vic Castagna at Sarant Cadillac

Vic Castagna | Page 21

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

5.0
569 Reviews

Vibrant and respectful of all his customers. Vic has been doing this for many years and loves meeting new people. Vic enjoys spending time with family and friends and enjoys making new connections every day!

5.0

569 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

40 yrs, 9 mos

Languages Spoken

English English

569 Reviews of Vic Castagna

April 18, 2023

Dealership Rating
Employee Rating

Dina is AMAZING! !!! Her professionalism, courteousness and knowledge is great! From my initial call, the waiting process she stayed in contact with me. I give her 5 s More

by Queenofthegates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Apr 19, 2023

Sarant Cadillac responded

Thank you so much for the wonderful review! We appreciate your kind words towards Dina, Vic, and the rest of the team. We strive for quality customer service, so we're happy to hear that we were able to provide that for you. Congratulations on your vehicle, and please feel free to reach out if there's anything additional we can do for you!

April 17, 2023

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Employee Rating

Alex presented me with a great, professional, knowledgeable and friendly service, He continuous communications and updates withe the status if my order were exceptional. He made my purchase trans More

by ehabmobarak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bowen

Apr 18, 2023

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Sarant Cadillac and we hope to see you again.

March 17, 2023

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Employee Rating

Dina and the team at Sarant were nothing short of spectacular! They communicate well and are very knowledgeable about the the Cadillac product and the current environment around demand for their veh More

by KPsuccess1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro, Karla Bonilla

Mar 20, 2023

Sarant Cadillac responded

Thank you for leaving us this great review! We are delighted to hear you had a great car-buying experience with our team. Please let us know if you need anything else!

March 17, 2023

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Employee Rating

Sales and service need to be in tuned with each other. Car was certified and after spending over $800 on repairs the car was not detailed. It took almost 3 weeks to correct the issue. Issue was fixed on More

by ajlopez3119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Robert Dreyer

Mar 20, 2023

Sarant Cadillac responded

We’re sorry to hear that your entire experience wasn’t a 5-star experience. We wish to discuss this further with you. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 11, 2023

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Employee Rating

Joe was helpful and knowledgeable . My experience at this dealership was great. So happy with my new car . More

by meaganp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Armenti, Jr

Mar 12, 2023

Sarant Cadillac responded

Meagan, thank you for leaving us a 5-star review! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joe. We hope you are enjoying your new car, and we look forward to working with you again.

March 11, 2023

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Employee Rating

Pretty easy process. Bought my own leased car. Only issue was, they didn’t detail the car. I have called, but nothing has been set up for detailing. Need to resolve thi More

by ajlopez3119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Robert Dreyer

Mar 12, 2023

Sarant Cadillac responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

March 10, 2023

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Employee Rating

I had a great purchase and drive off experience with Alexander Bowen. He is very knowledgeable about the vehicle and all of its features. I felt comfortable leaving the lot having been given all of the More

by Cabeal3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bowen

Mar 12, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! We pride ourselves on our knowledgeable and helpful staff members, like Alexander. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

Mar 12, 2023

Cabeal3 responded

Will definitely be recommending you, Alexander! Love my XT5! Ciáo!

March 08, 2023

Dealership Rating
Employee Rating

I worked with Rob, purchased a Cadillac Certified Used XT6 and the process was good from start to finish. The financing, sales and after purchase was all good experiences. I would recommend Sarant goin More

by dlewis82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2023

Sarant Cadillac responded

Thank you so much! We're thrilled to hear the process was easy and enjoyable for you!

March 07, 2023

Dealership Rating
Employee Rating

Dina was fantastic! She helped us with all of the paperwork for our new car and walked us through all of the features and explained how everything works. She was extreme More

by SW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dina Campanaro

Mar 08, 2023

Sarant Cadillac responded

We hope you are loving your new car! Thanks for trusting our team with this process!

March 07, 2023

Dealership Rating
Employee Rating

Every time I have gone into this dealership, I’ve been greeted with nothing but nice people who are super helpful. Even Antonio came over to greet me . This is my sixth Cadillac. I love this truck! Domini More

by LilJo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2023

Sarant Cadillac responded

Thank you for the amazing review! We're so happy you are loving your new vehicle and that our hardworking staff was able to make the process smooth and easy for you.

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