"Mack worked with me to find my car."
When working out the process of buying a new car it comes down to questions and time. Mack did a great job answering my questions and giving me time to understand the answers and make a choice. Having already done a lot of research it was nice to not only find someone willing to go the extra bit to get what answers I didn't have, but who also was willing to give me the time to make up my mind.
The deals were good, the car is wonderful, thanks Mack!
Chose my vehicle from the internet and communicated the dealership.
Ashley replied and was efficient in providing the service.
Overall it was a good experience.
Mack was very helpful in finding the right vehicle. He provided all the information I needed to make my decision and actively sought and found the right truck.
"Very pleased with the customer service / a great experience!"
Was treated very kindly by everyone we dealt with when buying our new truck! Customer service was great! Stacey was awesome and took care of us!!!
"good fast no problems"
- J&E happy
Stacey Cooke came in to meet us on his day off.
I cant say more of a man that will do that
I will now see Northway Ford first when i need a new car
I first saw a car I wanted online, and called the dealership. Ashley answered, and even though the vehicle I saw online was just sold, she immediately found us a better one with the same specs, but less mileage. We went all the way from Hamilton that day to see it. Ashley had the car ready for us, and answered any questions we had. She gave us absolutely no pressure at all, in fact, we took a LOOONG time to decide that we want the car, I'm surprised how anybody can be so patient with clients like us! Every single thing we asked, she had the answer ready for us. I rate the experience A+++! At the end---we have a car that we absolutely love, got a great deal on it, and communicating with Ashley was absolute pleasure---before we went, during the viewing, and after that before picking up the car (we had a few additional requests and questions in that period, which she promptly addressed).
"Made buying my truck a breeze"
I got everything I wanted in the truck, Mack was very helpful and thorough. Would definitely recommend him to anyone else looking to buy. The staff in the facility were all friendly and greeted me warmly when I showed up.
Todd my rep from the beginning was absolutely amazing and great to deal with. He's an honest no nonsense kind of guy. He doesn't feed you the lines and makes you feel good about your purchase. I have purchased many cars in my day and I can honestly say that this was my best car buying experience to date.
He listened to certain concerns I had and he made it happen.
Thanks Todd for keeping it real and finding me a good car.
Peace, a VERY HAPPY CUSTOMER!
"Ford Truck "
Ashley was great to work with when buying our Ford truck. She was very responsive through text and phone with any questions we had. Very happy with our purchase.
"Professional and personable "
- Matt McArdle
Ashley and Vanessa assisted us in finding a vehicle that was best suited for our needs. Both were charismatic, engaging and personable during the entire process. I would recommend them to anyone looking for professional and courteous service. Thank you again!