Right from the time we walked in, until the time we drove off. It was a very pleasant, comfortable and informative purchase. Everyone we dealt with or talked to was top notch, no details were left out.
Thank you for taking the time to leave us a great review! We are happy to see that your experience was a great one! We thank you for your business and support as well as that which is to come in the future!
July 05, 2019
- Red one 246
We felt welcomed and the staff was very friendly , we enjoyed our experience very much. We would tell our friends about the great people who work there
Hi Red one 246,
Thanks for the feedback regarding your view and the 3.5-star review. we are happy to hear that you enjoyed your experience with us! We are certainly looking forward to dealing with you again in the future.
April 25, 2019
"Another Repeat Satisfied Customer"
All of the team members at Capital Ford have been pleasant and very good to deal with on all details pertaining to our deal. Thank you for your professionalism.
Thank you for leaving us a 5-star reveiw! We are happy to see that you had an excellent experience with us and thank you for your business and support.
April 04, 2019
Salesman listened to what we were looking for and didn’t try to up sell us. Raj helped us weigh the pros and cons of new vs used and provided us with options that helped us make our choice. Rest of team was efficient and friendly. Would definitely recommend this team.
Thank you for taking the time to leave us a 5-star review! We are very happy to see that you had a great experience with us and we thank you for your business and the business to come in the future! Welcome to the Capital Ford Family!
March 29, 2019
If I had one issue with our purchase experience it is that the initial sales guy really only shows us the vehicle. Then we get passed off to someone else for the numbers part. I would like to work with only the one person. But that’s just me.
We really appreciate that you took the time to share details about your recent visit to our location. Everyone here takes pride on what we do and it is through feedback like yours that let us know where we could improve. We do work as a team here, the product specialist go over which every vehicles you choose and their manager works out the numbers. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service.
Thank you once again and happy driving!
March 29, 2019
"New vehicle purchase made easy"
Initially was just interested in getting a trade in estimate on my 2016 F150. Salesman and manager were more than helpful. Then started negotiating on a 2019 F150 and it wasn’t very long before I struck the deal.
I had the new F150 the same day and sales booked me an appointment for follow up options installed that I purchased.
Again, sales were more than helpful with giving me a loaner vehicle of the same quality as my new one to use for the day.
Sales also went through all of the orientation that is needed with all the new options and systems on the truck.
I’ve purchased my last 5 vehicles from Capital Ford and am very happy with each and every transaction.
If/when there’s a time for another purchase, I will not hesitate doing business at Capital Ford!
Thank you Gmac17 man for giving us a 5-star review. Getting reviews like yours ranks among our favorite thing. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will do everything in our power to make certain every single visit is equally delightful. We will be sure to share your review with our team. We are honored to have had the opportunity to serve you once again.
Happy Driving - Tanya S