Tyler Medland | Page 3

Friendly, efficient, problem solving We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had a good selection of used Toyotas. When we went in Tyler Medland helped us. He listened to what we wanted (2014 Rav 4) and offered two possibilities. He did not try to up-sell us...a big, big plus. We chose one of the two and he had us test drive it. It was just what we wanted, He was very friendly (as were all the staff) and did not waste our time! Because we had never owned a car in Canada and only had out-of-country drivers' licenses, we had a couple of extra hoops to jump through. Phil Dao told us just what we had to do and helped us find a company that could give us insurance quickly; again, friendly, efficient and he solved a problem. When we picked up the car Jim McAlorum (?) explained what we needed to know about the car and we were out the door. A very positive car buying experience. More

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Great experience, friendly staff, with flexible hours This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly recommend this dealership for a new purchase. More

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Excellent hassle free experience I bought a used vehicle from Charlesglen Toyota this past weekend and the experience from start to finish was excellent. They were clear and consciou I bought a used vehicle from Charlesglen Toyota this past weekend and the experience from start to finish was excellent. They were clear and conscious on their advertising and promotion, financing was set up easily and options were explained, and on the day of the pickup everything went very smoothly. I would recommend them to a friend and will definitely consider when my next purchase comes around. More

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Great experience even though we didn't buy Dealership: Charlesglen Toyota Dealer: Tyler Medland We were searching for a compact SUV and had a list of vehicles to look at. Charlesglen Toyota Dealership: Charlesglen Toyota Dealer: Tyler Medland We were searching for a compact SUV and had a list of vehicles to look at. Charlesglen Toyota was our first stop and it was one of the best dealerships we dealt with throughout the whole process. Tyler was very knowledgeable and helpful throughout the entire process. I found him to be very genuine and interested in finding a good fit for us, and all without being pushy. He did a great job of selling the dealerships services and quality, with which we were really impressed. Although we didn't make a deal with Tyler at Charlesglen Toyota, i would still wholeheartedly recommend dealing with them and recommend Tyler if you're serious about buying a Toyota. More

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The Cat that swallowed the Canary I have dealt numerous times with Charlesglen and I am once again very pleased with how I was treated, how my wishes were addressed and the end result I have dealt numerous times with Charlesglen and I am once again very pleased with how I was treated, how my wishes were addressed and the end result of getting the car I needed and wanted all rolled into one. I appreciated the attention to detail by the sales staff and ownership that assisted me in coming to a successful transaction. More

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Great customer service I purchased my new rav 4 last two months ago at Charlesglen Toyota and I had an awesome experience. Tyler did a great for helping me choose my new car I purchased my new rav 4 last two months ago at Charlesglen Toyota and I had an awesome experience. Tyler did a great for helping me choose my new car. Thank you so much Tyler! More

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New Hylander I had purchased a Tundra from this dealership 2 years back and like the service so I have come back to by a Hylander. Great people easy to work with a I had purchased a Tundra from this dealership 2 years back and like the service so I have come back to by a Hylander. Great people easy to work with and great service department made me come back for more. More

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Excellent purchase experience This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked h This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked him to keep his eyes open for the type of vehicle we were looking for. With absolutely no pressure, Tyler contacted us whenever a vehicle came in that he thought might be a good fit for us. We really appreciated the fact that Tyler worked hard to find the right vehicle for us, and negotiated respectfully to get us a fair deal. Without a question, we will return to Charlesglen when looking for another vehicle due to the excellent customer service we have received from everyone we have dealt with. More

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Wonderful Experience Everyone was very pleasant and very helpful Tyler went out of his way for me I wanted the older version on the RAV4 and he found me the perfect fit Everyone was very pleasant and very helpful Tyler went out of his way for me I wanted the older version on the RAV4 and he found me the perfect fit Jim was great going over all the features of the car would definetly recommend to all my contacts Thanks More

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Wonderful experience, everybody was so great! I went into the dealership looking for my first ever brand new car and was greeted by Tyler. I let him know what my two options were and he was promp I went into the dealership looking for my first ever brand new car and was greeted by Tyler. I let him know what my two options were and he was prompt to get me set up on test drives of each model. He was very knowledgeable about the differences of the two cars which helped me to make an informed decision. He made sure to explain all of the extra protections options and what each option entailed. Alison dealt with the financial aspect and was great at explaining all the paperwork and the steps going forward. She also re-iterated all of the extra protection add-ons to make doubly sure I knew everything that was included. She got me an appointment just 2 days later to come pick up my new car. When I came to pick up the new car I was dealing with Jim. Jim did a great job of walking me through the ins and outs of the new car, and even pre-loaded some radio stations and hooked up my phone's Bluetooth for me. Then I was finishing up paperwork again with Alison. Since then Tyler has checked in to see how I am liking the new car. All in all this was a really wonderful experience. It was my first time buying a brand new car straight from the dealership and I didn't really know what to expect. Everybody was very friendly and personable and made everything so easy and straightforward. I look forward to dealing with them for all future maintenance appointments needed for my car. More

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