"Whitby Oshawa Honda sales team"
- Melissa Schell
Thanks for the great customer service Todd Russell, Amy McBean, Trevor Carew and Dominic Liscio. Looking forward to our new HRV # Whitby Oshawa Honda. See you next time
I’d highly recommend this dealership to anyone looking for a new ride. Bryan was extremely knowledgeable about the brand and specific model I chose, and made me feel very comfortable in my decision. Hondas pretty much sell themselves, but Bryan took the time to go over every aspect of the vehicle, which I truly appreciated. Trevor and Fara were also very thorough and lovely to deal with as well.
"Treated with utmost Respect & Care"
- Amir Amin-Abid
This has been a very pleasurable experience, i have always dreaded buying a car, and that too brand new. Bryan made this extremely simple, he knew the stress i was in and made sure to ease my mind as much as possible and made the experience a complete pleasure. I would recommend everyone to request Bryan as i found him to be very thoughtful and caring and making sure that me and my wife whom he met the first time had a comfortable experience. Also just to add the knowledge he had on the product was great. The personal experience he used to inform us of all the details of the car really helped and made our decision more certain on what we wanted.
Also a shout out to Amy, Brad and definitely/specially Trevor, you guys made it very simple and helped me quite a bit, i really appreciate your help and understanding to the situation.
"A completely different car buying experience "
From the moment I walked in the door, Trevor and Tony made me feel so welcome. They listened to what I wanted without up selling me on what I didn’t need. I left with a new Passport Sport feeling 100% confident with my decision. Adam was amazing and knowledgeable about all the features upon delivery.
This team made what has previously been a very stressful experience into a painless and joyful one.
Sincere thanks for a great experience!
"Would Highly Recommend - Great Buying Experience"
Tony is very knowledgeable and helpful which made our buying experience go very smooth, Tony went through the lineup of cars and found just what we were looking for. Whitby/Oshawa Honda has a great selection of vehicles which seems to be competitively priced and offers great friendly customer service. I would highly recommend this dealership.
We connected with Bryan Weir a few times and he went above and beyond for us. He answered multiple questions with a lot of patience. The experience was very smooth and easy. Along with Bryan, the entire team took the time to say hello share some stories and answer questions we had. We highly recommend working with this dealership. Bryan and team great work - keep it up!!!!
"Horrible rip off scammers "
I purchased a used vehicle in as-is condition. Advised by the sales guy that it would only need minor repairs, which is fine. A day later tgat minor repair revealed itself to ve a neq engine (over 10k, more than the price of the car). I offered to buy a more expensive car or even a new car as long as they took the first car back and gave the money back as credit towards the new purchase (fair!). Trevor proceeded to flash the as-is contract in my face and basically say too bad so sad "sweetie". He is patronizing, horrid manager who doesn't have any ethics or morals. Every dealership I got in touch with said this is totally out of line, given they knew the vehicle had a recall for a major issue and still sold it by misrepresenting it
Don't buy from these clowns. They will rip you off
We were looking for a Honda Pilot Touring in silver when we came across one at Whitby Oshawa Honda. We live in Burlington and would have preferred a closer drive, especially not knowing anything about this dealership. We took a drive to see what we would find. From the onset, there was a little mix up with the vehicle not being there yet, however, the staff was very apologetic and saw to correcting the problem. We secured a deal on the vehicle that was right for us and had a pleasant experience doing so. The staff we dealt with was very accommodating and professional. We would purchase from them again and will also recommend them to others.
"Think twice before purchasing"
The used car inventory is extensive, the employees are friendly, however, the used vehicle were dirty inside and out, the odd 1 i understand, maybe it just came in, ok. But all 3 vehicles I test drove were filthy, not the appearance people would get excited about. One of the vehicles actually had a plug repair in the sidewall of the tire... The salesmen aren't very quick to share information about a vehicle, When discussing what i was looking for in a vehicle, I clearly mentioned i needed it for towing a small trailer, you would think they might mention something like this vehicle isn't recommended for towing... But maybe they just wait until after its sold to mention it, so you'll have to upgrade.
"Amazing Customer Experience!!"
The customer experience I had at Whitby Oshawa Honda over the past 2 weeks has been outstanding.
Dano, my sales representative was extremely knowledgeable on all the features for my new 2019 Honda CRV EXL (especially all the new technology features).
Dano was very responsive to all of my inquiries and was a very effective communicator.
Even 1 week after the delivery of my new vehicle he reached out to me to provide any support required to ensure I was taking full advantage of all the great features of this outstanding vehicle.
I would highly recommend Dano if you are considering a new Honda vehicle.
Trevor who is part of the Honda management team was extremely attentive to all of my inquiries and in my mind was the difference maker in making my decision to purchase a new 2019 Honda CRV EXL an easy decision.
Trevor was extremely knowledgeable in the overall automotive industry and was very open, honest and trust worthy during my entire customer experience.
I only have positive comments for the overall customer experience.
I know I will be in very good hands for any future visits to the dealership.
Fara , my delivery coordinator was extremely knowledgeable on all aspects with the delivery for my new 2019 Honda CRV EXL.
Fara had all of the paperwork already prepared prior to my pickup date and clearly explained what I was signing for.
Fara was very responsive to all of my inquiries and was a very effective communicator.
The day I picked up my vehicle, she made me feel special and showed me the service and parts departments that I would be dealing with for regular maintenance.
She also provide a detailed email whereby I could learn more information about the functions and features of my new vehicle.
Calvin, the Financial coordinator reviewed all financing options and additional Honda services and explained the customer benefits if purchased.
Calvin took the time to unsure I fully understood all available services and the best financing option to meet my needs.
It’s great to see such team work within the Honda dealership and as a TEAM, the overall customer experience became GREAT.