"I love my new Ford Escape!"
- Aleks B
This is my second Ford Escape from Yorkdale Ford Lincoln and I could not be happier with the level of service from Gary. I had the pleasure of dealing with Claudio RE my 2015 Ford Escape, and the transition to my new 2019 Ford Escape was seamless! Taylor was personable and professional while going through the leasing paperwork. Gary works very hard to ensure that my specific needs are looked after. Gary truly cares!! He is professional, kind, funny and considerate. It's clear the whole team enjoys working together, as the store is warm and welcoming! I would definitely recommend Yorkdale Ford Lincoln to anyone looking for their new vehicle. Thanks for all your help Gary and Team :)
- C. Green
Yorkdale Ford Lincoln was exemplary in every way. I felt welcomed and valued as a customer throughout the entire happy experience. Gary Wener found me the car of my dreams: a "diamond white" Ford EcoSport with black leather seats. I am thrilled. He was very knowledgeable about the vehicle and patiently explained everything to me about my new vehicle as well as all the necessary steps to making that beautiful car my own. Taylor Dineen was very efficient and professional, and like Gary, she shared in my excitement about this major purchase. Just nine months ago, my husband bought a gorgeous blue EcoSport from Gary and Taylor, and based on my husband's very positive experience, I wanted the same. I recommend Yorkdale Ford Lincoln most highly. Enjoy your new Ford!
"Customer service oriented and knowledgeable "
I came to Yorkdale Ford to test drive and purchase a new Ford Edge ST. My salesperson was Kae Bennett. Kae was very knowledgeable about this model and helped me learn more about it during the interaction. He was extremely customer focussed and helped me negotiate a great deal. Throughout the process I felt welcome and comfortable. Kae was easy going and collaborative, there was no pressure tactics. Peter the manager was also directly involved in the negotiations. They were both very transparent and patient as we developed the final deal together. really enjoyed the experience, Taylor in finance had the same approach, all of the additions were presented as options without pressure to buy. I would recommend this team and dealership to anyone looking for a great experience when buying a new car.
"Wonderful salesman and dealership!"
I visited this dealership to check out the new Ford offerings, as I have purchased several Fords over the years and found them of very high quality. I met Gary Wener on my first visit and he showed me all of the models, explaining the key features of each. I left the dealership with the idea that the Ecosport was the model for me, but I knew it would take a couple of visits to make a final decision. I went back with my wife to test drive, and then again to pick the final model and features. In each visit Gary was very helpful and very patient. He introduced us to Taylor Dineen who assisted us with the financing and extended warranty decisions. Both Gary and Taylor are very courteous and professional. We recommend Yorkdale Ford very highly!
"A Pleasure to Work With"
- Gordon M.
Purchasing an F-150 through Gary and the team at Yorkdale Ford Lincoln was a great experience. Gary was very knowledgable about the vehicle and was able to get me all the features I was looking for. He provided a very courteous, efficient service - always quick to respond to emails when I had questions, both before and after sale/delivery of the vehicle.
"Outstanding customer service "
- A. M.
I absolutely love my car! Azad, Taylor and Gary went over and above to provide me the best customer experience! They really strive to provide the smoothest process from a customer standpoint. I couldn’t ask for more. Thank you!
"5 star service!"
- Jean Stevenson
We just purchased a 2018 Ford Escape from Yorkdale Ford in Toronto.
We experienced superb service beginning when we first went to check our the new Ford Escape. We have a 2005 Ford Escape which has required almost no repairs in the last 13 years and is still in good shape. So we felt loyal to Ford Escapes in principle but we were also checking out other makes such as Subaru, Toyota, Honda etc. But the day we went into Yorkdale happened to be a day when there had been an event and a draw for a Raptors game in the Fork Yorkdale box. We were nicely welcomed by Jim Hamilton. We entered the draw and were served by Phyllis who answered our questions re price and features and took us out to the lot to look at the 2018 Escape. We thanked her and told her we were also looking at other SUVs but would get back if we were interested. We did look at other models but in the end our positive experience with our 2005 Escape created a sense of trust re reliability and we had liked the design of the 2018. We'd already decided that when we were informed that we were one of the winners won in the draw - so that was a bonus.
We booked an appointment with Phyllis and must say that we were somewhat 'difficult' customers because I had been fixated that I wanted our new car to be blue - like a lot of the deep blue Suv's i was seeing. But Yorkdale only had on the lot a bright blue which I did not like at all - we went back and forth as to whether color mattered - but Phyllis was patient through it all and showed us a Metallic Blue on another model. Since there was not an Escape on the lot with that colour - she presented the option of factory ordering and since we were not in a rush we went with that.
Then when we went last week because the car had been delivered - we asked if there were currently better offers & there was a lower interest since when we had ordered the car which led to a lot of time and back and forth between Phyllis and Max and we were just about ready to say we just wanted to take the car and not worry about the lower interest rate but Max encouraged us to take advantage of it even though it meant all new paperwork had to be done. So it was a week later - today- that we returned to sign the new paperwork - we were served by Taylor - who was very pleasant and efficient - and then Carlson was asked to orient us to the use of the features - since Phyllis was serving another customer. He did a great job of moving us through all of the great features the 2018 offers. So overall - I want to say that we really appreciate Phyllis's patience with us and excellent service throughout the process and all of the other staff who also served us well- as mentioned.
Much thanks - Jean Stevenson and Colin Caie
At Yorkdale ford you get what you come for, they go out of their way to make sure their customers are satisfied, they are very quick with paperwork once you know what you want! **choose Yorkdale Ford**
"Outstanding service and a great car buying experience!"
Just got into a new Escape! Ali took the time to get us a deal that met our expectations and budget. He answered every question we had and found us just the right model with no pressure. Every element of the deal was clear. The paperwork went smooth, even the trade in, and the vehicle orientation was thorough. We're exceptionally happy with the whole experience and highly recommend Ali. Thanks so much for a making this easy and fun!
"Outstanding, professional honest service!"
It was an excellent experience working with Ali right from the start, I couldn’t be more thrilled with my new Escape! Thank you Ali for your guidance and patience in helping me with my choices and more importantly thank you for your integrity, that means a lot! I highly recommend you and the dealership... I’m glad we came, it was certainly worth the drive.