Susan Riddell | Page 32

So accommodating Words can not express how helpful and understanding Chuck and Susan were. They made the transition that my elderly parents are facing so seamless. I m Words can not express how helpful and understanding Chuck and Susan were. They made the transition that my elderly parents are facing so seamless. I misunderstood pick up day ,on a vehicle that Chuck matched perfectly to them. These two people,(and am sure plenty behind the scene that I don't know) went above and beyond to make it possible for my mother to get her new vehicle.that day,on short notice. Chuck and Susan were so patient and professional to them....explained everything and took the time from the financial end to explaining the vehicle to older clients.. Made them feel valued and not marginalized as is so common the practise these days. We truly appreciate everything Susan and Chuck did. Thank you! More

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Excellent It was a pleasure arranging a lease of a new Equinox with Chuck Erb. When purchasing from Chuck there is always some light hearted conversation tha It was a pleasure arranging a lease of a new Equinox with Chuck Erb. When purchasing from Chuck there is always some light hearted conversation that brings a smile and serious advice and assistance to make the purchase and review of the vehicle at delivery a pleasing experience. The excellent staff at Huron Motor Products is a great credit to the dealership. Robert & Alma More

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Loving my Buick! There’s not too many people that can put a smile on your face like Chuck Erb can! From the second you walk in his office until the moment you sign on There’s not too many people that can put a smile on your face like Chuck Erb can! From the second you walk in his office until the moment you sign on that dotted line, its conduct becoming a gentleman. I never feel overstretched or under pressure to purchase, just welcome to take a look-see at the numerous vehicles on the HMP lot and as a result I leave riding in the best fit a gal can ask for! I think that man might have the patience of Job! Going down the hall to Susan Riddle just becomes the icing on a cake! She is knowledgeable, beyond efficient and that Girl is loads of fun making handing over the cash a painless experience! Then there's Jeff Heywood making sure you get the entire experience in Customer Service Extraordinaire with a Buick that's road worthy beyond! I just might be have the cutest Buick around! So two shouts out to HMP for having the Best staff this side of the world! P. S. I wasn't able to pick 'which dealership employee do you feel was most interested in serving your interests', seriously they all did!! More

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They we very helpful got what I was looking for the color and what I wanted inside. to pick it up when I wanted to.. went over things with me and said come back if there got what I was looking for the color and what I wanted inside. to pick it up when I wanted to.. went over things with me and said come back if there was anything else I wanted to no anytime. More

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BUICK SUV EVERY ONE IS VERY PROFESSIONAL AND COURTEOUS AND HAVE WORKED WITH SEVERAL EMPLOYEES IN THE PAST AND HAVE PURCHASED GMC TRUCKS, VANS AND NOW THIS IS OU EVERY ONE IS VERY PROFESSIONAL AND COURTEOUS AND HAVE WORKED WITH SEVERAL EMPLOYEES IN THE PAST AND HAVE PURCHASED GMC TRUCKS, VANS AND NOW THIS IS OUR SECOND SUV. More

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Thanks Chuck! Loved dealing with Chuck. Honest and knowledgeable and up front about everything, made our decision very easy, maybe to easy! Susan was great to deal Loved dealing with Chuck. Honest and knowledgeable and up front about everything, made our decision very easy, maybe to easy! Susan was great to deal with, and Tyler had all the answers for our "extras" Thanks Chuck More

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Comfortable, understanding, helpful time Susan, and Cathy were amazing to work beside. Cathy understand the price rage I wanted to stay in especially with me being still in school, and gave m Susan, and Cathy were amazing to work beside. Cathy understand the price rage I wanted to stay in especially with me being still in school, and gave me many different type of options. She explained each one and helped me really understand the different between them. I was able to test drive them all which was nice to be able to see how the drove, and really be able to take a look to what was inside the car. Cathy went through all the different little things she thought I should know about which was amazing! Susan was amazing at her job, she told me after filling out the paper work that she would call me in a couple of hours and she did. I ended up having a pretty big problem closer to the finishing time and she was able to work with me and get me approved by myself. Both of them had faith in me, and made my experience of buying my first car a great one, and helped me pick out the best car for me. Don't think I would be able to enjoy this experience the best that I did if it wasn't for these two amazing staff! More

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A comfortable enjoyable time. First of all Chuck has been great and makes sure he gives me all the information up front. He has always answered all my questions and explained ever First of all Chuck has been great and makes sure he gives me all the information up front. He has always answered all my questions and explained everything clearly. Susan was a great help with all the purchase details. Everybody at the dealer ship is pleasant. I'll always go back. More

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A very easy and efficient experience Customer service is very top of mind for me and I can honestly say the service and attentiveness recieved at HMP ranked tops in my experience. Braden Customer service is very top of mind for me and I can honestly say the service and attentiveness recieved at HMP ranked tops in my experience. Braden was very warm, helpful and attentive, responding to any and all inquiries I had no matter how trivial. Susan offered helpful details and clarification. We left the dealership with a strong understanding of fhe details of our purchase. I very much appreciated the time Brayden took in car to explain how things worked. 👍. All around a pleasant , comfortable experience that will have us consider future purchases from HMP. 😊 More

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car buying experience Chuck Erb made the car buying experience an enjoyable one. It was refreshing to deal with someone who was informative, honest and pleasant to talk to. Chuck Erb made the car buying experience an enjoyable one. It was refreshing to deal with someone who was informative, honest and pleasant to talk to. All my questions were answered fully in a friendly and professional manner. More

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