Sue goes above and beyond! She does everything possible to ensure I get what I need. Always smiling and up front, no hidden surprises! Will recommend her to anyone looking for a great experience buying a vehicle.
I spent about 2 weeks texting Sue as I was so undecided. Finally I made an appointment for right at opening time on a Saturday morning Sue was waiting for me and as always I felt respected as a person and a customer, not just a a dollar sign as some other dealerships! Left 5 hours later with my new car and a smile on my face. They truly listen to your wants needs and desires and find you what you want that fulfill all 3
Everyone was super nice and very easy to deal with. They got the truck I was looking for very quickly and delivered it which was very helpful. I’m very happy with both my experiences buying trucks though Rosetown. I would definitely recommend them to anyone👍
"This has been a terrible experience special ordering a truck"
Truck was damaged during transport, the detailer ran the polish onto my plastic mouldings, left white stains on them had to take truck back to repair or replace plastics. Was told service was gonna call me they never did. My personal opinion is if you don’t have someone dedicated and a keen eye for detail don’t offer services cause it’s a pain in the a$$ to run around and get mistakes fixed!!
The entire transaction, from discussions around trade in options to the final pickup was quite easy. I didn’t feel pressured in any way, and my requests were acknowledged and met if possible. The price was competitive, if not better, to other dealerships looked at (BC, Alberta, Sask). I would recommend this dealership to others looking for a vehicle.
Sue Maddin at Rosetown Mainline made things extremely easy for me getting into my new 2018 Chevrolet Silverado 2500HD! My experience was fantastic and I absolutely love my new truck! I would highly recommend dealing with Sue at Rosetown Mainline if you are looking to get a new vehicle. She’s the best and very easy to deal with 😎👍🏼
First off....deal with Sue!! This is our second vehicle that we have purchased through her. We have bought both used and new. She was absolutely fantastic and really took the time to listen to our questions and concerns. It was more about what we wanted and not the sale. She was very thorough and understanding!! I swear she makes miracles happen. We will definitely be dealing with Rosetown Mainline again in the future and we'll be recommending to all friends and family. Thank you again for a wonderful experience!
Over all a good day! I think that more professionalism could be portrayed thru not using profanity. From being there most of the day we got to see the true colours of several of the employees and the language was less than desirable, usually we bring our kids but glad we didn’t with the amount of swearing going on. Sorry for the rant but I hope this is good feed back for your business. This is the third truck we have now purchased from Rosetown and have always been happy with the deals made. You always go above and beyond with great customer service.
Thank you very much for your review and feedback, and thank you for continuing to choose Rosetown Mainline! We are very sorry and embarrassed about the behaviour displayed during your visit and rest assured, we will take the steps necessary to make sure you continue to do business with us and especially to feel comfortable bringing the entire family to see us! Enjoy your new truck!