Shawn Shute | Page 4

My wife and daughter stopped to look at a used car and Tony showed it to them. It wasn't quite what she wanted. Tony took the info of what we were looking for and said that he would find the right car f Tony showed it to them. It wasn't quite what she wanted. Tony took the info of what we were looking for and said that he would find the right car for my girl. About 10 days later he called with the PERFECT car, (Nissan Juke). It was exactly what she wanted. Tony didn't call and waste my time with something close or some other option, it was an exact match. Once we looked at the car and started the purchase procedure, he did not leave the deal to someone else, but stayed engaged and took care of us right until we drove the car off the lot. He still checks in to see if my daughter is happy with the car and it has no problems. More

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Fantastic dealership!!!!! Excellent customer service! Great Price! The sales manager in charge of our purchase went above and beyond to make our experience the best possible. Great Price! The sales manager in charge of our purchase went above and beyond to make our experience the best possible. More

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We were impressed by the "feel" of the dealership. Jordan knows his stuff and is very good with people. He served us well and didn't waste our time. I strongly recommend Jordan to you if you are lo Jordan knows his stuff and is very good with people. He served us well and didn't waste our time. I strongly recommend Jordan to you if you are looking to buy a car. The Finance Team was excellen too. No "heavy" sell, just good info and then decision-making. (I had not planned to purchase a vehicle, I just came in to look. A couple of hours later, we bought a new Murano, Limited. Fun! More

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Jordan was extremely helpful, professional, knowledgeable and a pleasure to deal with. I feel very confident in my purchase and will be recommending all my friends and family to come see him and the team at and a pleasure to deal with. I feel very confident in my purchase and will be recommending all my friends and family to come see him and the team at West end Nissan. More

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Tried to negotiate a car sale with this dealership the salesperson flip-flopped on his price so xxxxxxx much my head was spinning and then when I told him I was done speaking with him he repeatedly messag salesperson flip-flopped on his price so xxxxxxx much my head was spinning and then when I told him I was done speaking with him he repeatedly message me back. Phoned to speak to the sales manager told them that I had a bank draft ready to go and the sales manager hung up on me apparently he is not in the business of selling cars or customer service do yourself a favour and buy a vehicle elsewhere. Both Jordan the salesperson and Shawn the sales manager wouldn't make a deal over $500 this just goes to show that these are not in the business of selling vehicles they're in the business of screwing customers More

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Fantastic Experience I have recently had interactions with several dealerships in the past month while looking for a specific car. For the most part it's been a disappoint I have recently had interactions with several dealerships in the past month while looking for a specific car. For the most part it's been a disappointing experience until Kim introduced herself to me on the phone. At that moment everything changed for the better. Kim had prepared the car for me to see and to test drive and she was as helpful and accommodating as ever. Kim was pleasant, listened carefully to our questions, and responded with knowledge and confidence. She executed a deal with us that was acceptable and we signed that day. Kim also arranged to pick us up in order for us to take possession of the car and it was just a continuation of the excellent service and attention I'm sure she pays to all of her customers. I would not hesitate to recommend Kim to anyone looking to buy a car. It was a great experience for me. Les Dickins More

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Jordan and Shawn they where really helpful got a really nice deal on the car and got everything worked out within 2days. Thanks for all the help you guys are the best nice deal on the car and got everything worked out within 2days. Thanks for all the help you guys are the best More

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Jordan was a pleasure to deal with starting with the phone conversation and then at the dealership. I was very pleased with the service and interactions while dealing on my new titan. Thanks very much f phone conversation and then at the dealership. I was very pleased with the service and interactions while dealing on my new titan. Thanks very much for everything Jordan and keep your phone on for when I can’t get the seats lowered. LOL More

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From start to finish Jordan, Shawn and Jason treated me exceptionally well and ultimately helped reach the numbers that I could afford! I felt as though I was being treated like family from the beginning. exceptionally well and ultimately helped reach the numbers that I could afford! I felt as though I was being treated like family from the beginning. Thanks alot to West End Nissan and your incredible team for making me happy! More

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