- D WATSON
I have dreaded walking into a car dealership and typically had terrible experiences in the past, but Shawn Li at Volvo of Toronto changed that for me. He was incredibly helpful, straight-talking and really informative in helping me make the best purchase for me. The service team here is also very good.
"Thank you, Shawn!"
We came in for a test drive and met Shawn, we were very impressed with how knowledgeable he was about all the features of the car and took the time to explain so many of the details, while still being respectful of our timetable. He was courteous and efficient.
Also, the same for Edit, who wrapped up the paperwork with professionalism and ease.
I would recommend Volvo of Toronto to anyone seeking a new car.
"A pleasure to deal with"
I recently purchased a 2019 XC-60 from Volvo of Toronto. Throughout the process, Shawn was a pleasure to deal with. He was friendly, polite, sincere and patient, as well as highly engaged, responsive and knowledgeable. Shawn made the effort to get to know my needs, and then he worked hard to satisfy them. Thank you!
"Great Experience and Phenomenal Customer Service"
- Yoko & George
Shawn was very knowledgeable and informative and made our decision making easy by giving us transparent and straight-forward information/suggestions/options. He was always available for us and made entire process from the visit to the pick-up and even a follow-up for additional services seamlessly. Edit from Finance was also wonderful and great to work with. She explained the conditions and packages in details but simplified so that it's easy to understand and make decisions. Overall we had a great experience, and we highly recommend Shawn and Edit.
"Great buying experience"
Buying a Volvo S90 through this dealership was a good pressure free experience. Shawn was really helpful, knowledgeable and available to answer all my questions. He was a very resourceful and amazing sales person who actually understood my concerns and unlike other dealerships was not pushy.
Test drive was good. Many details were well explained. I was able to look into XC60 T6 better.
Conversations were straightforward. The overall visit was good experience.
My visit was leaked to another dealer in the city. It did trouble me afterwards. I do not know/care however, whatever about this. I leave my fair comments here.
"Decent leasing experience"
Shawn was the first salesperson who contacted me after I sent out my requests to multiple car dealerships. He has not been in the business for too long but I didn’t notice it until he told me so which shows that he picked things up fast and it is an essential quality in this business. Although it took a few days for the dealership to get our car ready to deliver, Shawn has done an incredible job. I’d recommend his service.
"Good, but can be better."
They had given me a pretty decent deal on an used car.
Overall I am quite satisfied. The sales associate Shawn was very attentive .
My only complaint is their lack of attention on the interior cleaning and detailing.
I bought the car thinking they would clean it like a show room vehicle. But what I found out is that, my cars cup tray still had major coffee stains untouched/Uncleaned. Unfortunately I’ll have to spend extra money in the summer to get it cleaned at car detailing locations.