"Very friendly and accommodating service, all round."
This is the third Honda purchase from Bannister in our family in the past 3 years. The car sales and service industry is one that I've been conditioned to approach with a sense of distrust, both from media and from past personal experiences. But, I have to say that at Bannister Honda the customer service staff, from greeters to sales to service, are very well prepared to meet that distrust head-on ... to stay focused, friendly, and responsive. Don't get me wrong, it is a sales business and it is not there to give the customer the financial advantage, but they do it well and with the objective that they leave a satisfied customer with a good product and a good service result, and with a readiness to come back for more. It's clearly working with me!
"5 star "
Everyone is so friendly and helpful and they try to help with you anything you need and answer all your questions. Will definitely return within the years and recommend people to buy a car from them
Thank you again Bannister, I'm so happy with my second purchase from you. You are a very friendly and accomodating bunch, with plenty of patience. My upgrade to an AWD was necessary, and Rick, thankyou for all of your knowledge. It made the decision EASY to make. (I LOVE the 360 degree heated steering wheel)!
Thanks for staying late, and coming in on your day off! I appreciate that very much. Great dealership!!!!
"Fantastic service all around"
- Shelby Doering
Not only did Jason make us fall in love with a car in 5 minutes, he also made sure everytime we came in that we were taken care of and given the best service possible. Riley helped us out on sereval occasions when it wasnt even his sale and never made us feel like it was a hassle. Shae was extremely helpful while dealing with our co signer who was across the province. Even when we had car problems the day after delivery, everyone at Bannister Honda was beyond helpful. They (Don and Jason) came straight to our car first thing in the morning, and delivered it back home all fixed and cleaned. Words cannot explain the amazing service we recieved.
"IT WAS AWSOME"
EVERY ONE WAS POLITE AND SINCER---EVERY THING EWAS WELL EXPLANED ---MADE SURE I UNDER STOOD EVERY YHING ABOUT PAPER WORK AND CAR.EVERY ONE WAS GREAT
"Excellent customer service "
Professional and willing to go out of their way to help you out. I was even offered one of their personal vehicles so that I could hand in my rental on time. Even though I wasn’t feeling well after an MVA they were quick to give me the service I needed to get me into a new Ridgeline and I truly appreciated that. I would highly recommend them for their professionalism.
"Friendly and professional salesman! "
Our salesman Khoa was very professional and helpful making our purchase of our new vehicle go smoothly. Not only was he the first to greet us when we first came to Bannister Honda and answered our questions, Khoa also kept in contact with us until we made our decision on which vehicle. We were so pleased too with the friendly staff.
"My first time"
Was looking for a new vehicle, because my last one was starting to cost me a,lot in repairs. They showed me what I was looking for and was able to make a very good tradable deal. The new vehicle still needed a few things done to it, they were able to get it in and have it all fixed up and ready to go in just a couple days. They treated me very well. I will definitely go back again.
"Purchase of new vehicle!!"
I strongly recommend Bannister Honda in Vernon for purchasing your new ride. Go see Khoa Vo he is down to earth, listens to your needs and you wont have to worry about any sales gimics. Great team !!
The staff were all very helpful and they answered all our questions promptly and efficiently. This is the second CRV that we have purchased through Bannister Honda for our work vehicles.