With years of experience as a financial advisor and owning my own small businesses, I know the importance of customer service which is why we pride ourselves in our customer experience.
Read moreDealership Experience
6 yrs, 7 mos
62 Reviews
Write a Review62 Reviews of Samir Sudan
February 04, 2019
Excellent customer service Very helpful and outstanding customer service. Mike goes above and beyond to satisfy customers needs. My family has bought four vehicles from this d Very helpful and outstanding customer service. Mike goes above and beyond to satisfy customers needs. My family has bought four vehicles from this dealership and have had a positive experience each time. We highly recommended purchasing a vehicle here. The Catling Family More
Other Employees Tagged: Mike Rudat
November 26, 2018
Great Experience’ This is the second time my husband and I have used this dealership. The first time we dealt with Samir and were treated like royalty. He went above an This is the second time my husband and I have used this dealership. The first time we dealt with Samir and were treated like royalty. He went above and beyond to assist us and was so knowledgeable. It was because of him that we decided to return and purchase 2 more cars! This time we dealt with Cameron who was equally as helpful and ultimately got us both into vehicles that we are very happy with! Would highly recommend shopping for your next vehicle here with any of their smart, helpful staff!! More
Other Employees Tagged: Cameron McCullough , Ann-Marie Martin, Brenden Morfino , Mike Rudat
November 06, 2018
Cameron provided excellent service! Cameron is a great guy to deal with! He provided excellent service and was very helpful in our search for a vehicle that met our needs. Thanks Cameron Cameron is a great guy to deal with! He provided excellent service and was very helpful in our search for a vehicle that met our needs. Thanks Cameron. More
Other Employees Tagged: Rob Tasi, Cameron McCullough , Brenden Morfino , Mike Rudat, Ante Sestanovic
October 12, 2018
Friendly staff and excellent price I had a great experience with the staff at this dealership. The two individuals that I dealt with were very helpful and friendly. They helped me get t I had a great experience with the staff at this dealership. The two individuals that I dealt with were very helpful and friendly. They helped me get the price to what worked best for me and ended up with my business. Will definitely recommend these two gentlemen to friends looking for vehicles. More
Other Employees Tagged: Ann-Marie Martin, Ante Sestanovic
October 03, 2018
Outstanding Service Went to Georgetown Kia to browse at some trucks over the weekend, had received a lot of help from Cameron about the truck i was inquiring. Within the Went to Georgetown Kia to browse at some trucks over the weekend, had received a lot of help from Cameron about the truck i was inquiring. Within the next day I was dropping of my old car for an amazing truck. Thanks to Cameron, Samir, Brandon, and Ann Marie for making this truck purchase a great experience More
Other Employees Tagged: Cameron McCullough , Ann-Marie Martin, Brenden Morfino
August 16, 2018
Playing games I came in to buy a used car and trade my car in. I was very clear and upfront with my situation. Prior to even walking into the dealership I had even I came in to buy a used car and trade my car in. I was very clear and upfront with my situation. Prior to even walking into the dealership I had even had explained my wants for a car. I was pitched all these lies one after another about how even with my current situation they could make it work.. we are supposed to trust these people to do their job and guide us with the right advice and knowledge, not try to pull us in and get the sale made.. My sales person was Samir, and he did not have the customers concerns at mind all he cared about was pushing this sale through instead of taking the time to explain that they really had no option for me but would still run my credit and try anyways. Why not right? He has very poor customer service skills, I have never met another sales person who took more then 6 hours to respond each time, and always with the same excuse '' sorry got caught up with a client.. even at midnight he would text responses like this.. I would not recommend Georgetown Kia to anyone as they all seem to have the same motive and only their best interest at heart, when in reality it should be the customers.. also after confirming that I would be putting a review of the dealership I was followed out to the parking lot to be told that if I posted a negative review that was untrue I could be criminally charged. I told him it wouldn't be untrue and I should have the right to tell future potential customers of my experience here at georgetown kia. Once that was said he proceeded to bribe me with free services or if there was anything they could do for me to not leave a negative review let him know and he will make it happen.. again not the customers best interest at heart.. just theirs making sure their precious reputation is 100% instead of their customers needs. More
Other Employees Tagged: Ann-Marie Martin, Mike Rudat
August 13, 2018
Exceeded my Expectations. Samir was great. Can't thank you enough Samir. Your honesty and professionslism are outstanding. For a young guy you are dedicated, committed and motivated. A great am Can't thank you enough Samir. Your honesty and professionslism are outstanding. For a young guy you are dedicated, committed and motivated. A great ambassador for the business. More
Other Employees Tagged: Brenden Morfino , Ante Sestanovic
May 24, 2018
Very Pleasant Experience We went into the lot because we saw a car that we were interested in. The sales people all made us feel very comfortable and not pressured. The whol We went into the lot because we saw a car that we were interested in. The sales people all made us feel very comfortable and not pressured. The whole experience was great. We had just purchased another car a couple of weeks ago from another dealership and regret that we did not deal with Georgetown Kia for both cars. They worked with us from the beginning to end always being very helpful and informative. The price was great. I would highly recommend them to anyone. More
Other Employees Tagged: Ann-Marie Martin, Ante Sestanovic
March 13, 2018
Not pushy, customer oriented Recently moved to Georgetown and were in need of a second vehicle. We went to a few dealerships, but no one really seemed to care about what we were l Recently moved to Georgetown and were in need of a second vehicle. We went to a few dealerships, but no one really seemed to care about what we were looking and just kept pushing us to purchase something double our budget. Went to Georgetown Kia and met with Samir and he sat down and wrote done what we needed vs what we wanted. Let us drive a few cars and even made some of his own suggestions, once we picked the car he made sure everything went smoothly and in a timely manner. More
February 22, 2018
1st Purchase We received excellent customer service from Samir. He was very patient with us while we trying to figure out our next type of vehicle to get into. Th We received excellent customer service from Samir. He was very patient with us while we trying to figure out our next type of vehicle to get into. Thank-you More