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Five Star Ford

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Five Star Ford

Name: Five Star Ford
Address: 6618 NE Loop 820, North Richland Hills, TX, 76180, US
Telephone: (817) 500-0096
Rating: 4.9

4.9

8,626 Reviews

6618 NE Loop 820, North Richland Hills, Texas 76180

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Sales: (817) 500-0096

Service: (817) 479-9080

Parts: (817) 479-9080

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Today:Open today 8:30 AM - 9:00 PM Closed Now

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Five Star Ford

North Richland Hills, TX

Overview

Employees

Reviews

Vehicles

4.9

8,626 Reviews

Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members ...

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Today:Open today 8:30 AM - 9:00 PM Closed Now

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6618 NE Loop 820

North Richland Hills, TX

76180

Directions

4.9

8,626 Reviews

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View 22 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

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Today:Open today 8:30 AM - 9:00 PM Closed Now

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Overview Employees Reviews (8,626) Inventory (886)

Sales/Showroom

Monday 8:30 AM - 9:00 PM

Tuesday 8:30 AM - 9:00 PM

Wednesday 8:30 AM - 9:00 PM

Thursday 8:30 AM - 9:00 PM

Friday 8:30 AM - 9:00 PM

Saturday 8:30 AM - 9:00 PM

Sunday Closed

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Contact Five Star Ford

Sales: (817) 500-0096

Service: (817) 479-9080

Parts: (817) 479-9080

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Alfred El-Darazi

Sales Professional

5.0

Read Reviews Close

July 14, 2025

Alfred was very knowledgeable. Dealership personnel were all very professional. Sam was great helping with step rails, and Kyle in finance w ... Alfred was very knowledgeable. Dealership personnel were all very professional. Sam was great helping with step rails, and Kyle in finance was awesome. Read More Read Less

July 09, 2025

Alfred was very kind and professional. He was a great communicator with the upmost honesty. ... Alfred was very kind and professional. He was a great communicator with the upmost honesty. Read More Read Less

July 08, 2025

Best car buying experience of my life! Alfred was super kind, professional, knowledgeable, and a pleasure to work with. Walked in a 4pm, l ... Best car buying experience of my life! Alfred was super kind, professional, knowledgeable, and a pleasure to work with. Walked in a 4pm, left with vehicle at 7pm same day! Thank you Alfred! Read More Read Less

Lewis Bass

Sales Professional

5.0

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July 08, 2025

Outstanding customer service. Really friendly. Not pushy. The dealership runs a smooth operation. My sales person was on point with every st ... Outstanding customer service. Really friendly. Not pushy. The dealership runs a smooth operation. My sales person was on point with every step. Read More Read Less

July 04, 2025

I inquired about a truck online and was contacted by Lewis Bass. He was very responsive in my requests for walk around videos, etc. and answ ... I inquired about a truck online and was contacted by Lewis Bass. He was very responsive in my requests for walk around videos, etc. and answered every question we had. I have purchased many vehicles and he has sold many vehicles, so we were able to communicate fairly directly, which is the way I like it. There was no pressure whatsoever from the beginning to the end. Overall, I highly recommend both Lewis Bass and 5 Star Ford NRH. We were in and out once we came into the dealership in 90 minutes. Read More Read Less

July 04, 2025

Phenomenal experience! They made the process very easy and I would absolutely buy from them again ... Phenomenal experience! They made the process very easy and I would absolutely buy from them again Read More Read Less

Kaylen Pierce

Sales Professional

5.0

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July 11, 2025

Kaylan Pierce was the best salesperson I have ever met in my life. She sold me my first truck and it was a smooth and great experience! ... Kaylan Pierce was the best salesperson I have ever met in my life. She sold me my first truck and it was a smooth and great experience! Read More Read Less

July 01, 2025

Everyone there was so nice and helpful and made sure I was taken care of before I left the lot ... Everyone there was so nice and helpful and made sure I was taken care of before I left the lot Read More Read Less

June 26, 2025

Kaylin was the best and most informative. She’s great! Finance on Saturday could have been better. Appreciate Kaylin!! ... Kaylin was the best and most informative. She’s great! Finance on Saturday could have been better. Appreciate Kaylin!! Read More Read Less

Danny Trauth

Aftermarket Sales

5.0

Read Reviews Close

June 24, 2025

Mr. Ross handled a complex finance situation for my new vehicle. He did it masterfully, kindly, and professionally. He had to work with seve ... Mr. Ross handled a complex finance situation for my new vehicle. He did it masterfully, kindly, and professionally. He had to work with several entities to make a new vehicle deal work in my favor and kept me informed every step of the process so I had never had any questions. Mr. Ross is an example of the excellence in business practices with which Five Star Ford of North Richland Hills is conducted. He also has a great sense of humor. The General Manager, Mr. Fichter, is also an excellent person with whom to do business. They are perfect reasons why my family has done business with FSF for over two decades. Read More Read Less

June 23, 2025

It was a good experience. Not too painful. I started with Bobby, but he soon dumped me to Lewis. I’m not sure why. But Lewis was very ea ... It was a good experience. Not too painful. I started with Bobby, but he soon dumped me to Lewis. I’m not sure why. But Lewis was very easy to deal with Read More Read Less

March 05, 2025

Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) ... Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) Read More Read Less

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Top Reviewed Employees

Alfred El-Darazi

Sales Professional

5.0

View 1064 Reviews

Lewis Bass

Sales Professional

5.0

View 53 Reviews

Elbert (Tut) Edwards

Finance Manager

5.0

View 1042 Reviews

David Hill

Finance Manager

4.9

View 538 Reviews

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Latest Reviews

July 14, 2025

Alfred was very knowledgeable. Dealership personnel were all very professional. Sam was great helping with step rails, and Kyle in finance was awesome. More

by Mdd261958

Employees Worked With

Alfred El-Darazi

5.0

Kyle Crowley

5.0

Other Employees : Sam O'Reggio

July 11, 2025

Kaylan Pierce was the best salesperson I have ever met in my life. She sold me my first truck and it was a smooth and great experience! More

by reidhoyle3

Employees Worked With

Jordan Maupin

5.0

Kaylen Pierce

5.0

July 10, 2025

Q simmons is the worst salesman ever. Switch and bait. Told truck was available and to come on down. Once there, the truck “wasn’t ready.” Was told that he had a similar truck but in diff More

by Sam Sung

Employees Worked With

Quron "Q" Simms

1.0

More Reviews More Reviews

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Photos & Amenities

After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Authorized Parts Store
Shuttle Service
Television
Vending Machines

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Five Star Ford

Five Star Ford Awards Awards

Five Star Ford Hours Hours

Alfred El-Darazi

Lewis Bass

Kaylen Pierce

Danny Trauth

Top Reviewed Employees

Alfred El-Darazi

Lewis Bass

Elbert (Tut) Edwards

David Hill

Latest Reviews

Dealership Inventory (886 Vehicles)

Photos & Amenities

Map and Directions to Five Star Ford