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Town + Country Volkswagen
Unionville, ON
161 Reviews
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161 Reviews of Town + Country Volkswagen
October 03, 2022
Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them wh We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick. More
by James
Employees Worked With
Andrew Lee
Helpful November 11, 2021
BUYERS BEWARE!!Fact: I have a vehicle that has not been BUYERS BEWARE!! Fact: I have a vehicle that has not been serviced now going on 3 weeks. I am still awaiting for an answer as the service department BUYERS BEWARE!! Fact: I have a vehicle that has not been serviced now going on 3 weeks. I am still awaiting for an answer as the service department and the VW extended warranty are lobbying on the issues and coverage on my 6 year old vehicle. I am well below the mileage and years of purchasing my car for these warranty issues and my vehicle has only been serviced by a VW dealership. I have been given no car as a loaner as this dispute continues. I have been left stranded without a car during a pandemic! This is unacceptable and irresponsible by both the customer service department of the VW dealership and their VW warranty services. After 20 years as a loyal customer at this location and with company, this is my experience. BUYERS BEWARE!!! More
by A disappointed VW owner
Employees Worked With
Service Department , Allan Wong
September 03, 2021
Trying to solve an issue with the dealership and not getting any help :(. Did not hear me out and was very rude and condescending. Did not address my concerns in any shape of form - talking over and n getting any help :(. Did not hear me out and was very rude and condescending. Did not address my concerns in any shape of form - talking over and not listening to customers issues at all! More
by rgurtner
Employees Worked With
Allan Wong
October 23, 2020
Highly RecommendedGreat management Team and staff. Highly Recommended Great management Team and staff. Thank you to William, Joe and especially Kai for resolving all my concerns and making sure I Highly Recommended Great management Team and staff. Thank you to William, Joe and especially Kai for resolving all my concerns and making sure I'm 100% happy with my Purchase. looking forward to picking my car up shortly. cheers. More
by ptwtd
Employees Worked With
Kai Dombrowski, William Tam
October 15, 2020
I bought a car from this person , Simon is the best seller I ever meet . He put his great effort and I got the best deal , I appreciate his Honesty and way of dealing with coustomers. Strongly recommen seller I ever meet . He put his great effort and I got the best deal , I appreciate his Honesty and way of dealing with coustomers. Strongly recommend 🙌 More
by Prabhjot singh
Employees Worked With
Simon Wong
October 08, 2020
Simon was incredibly kind, knowledgeable, and helpful when I reached out to him at Town + Country VW to purchase a used car. Despite having a lot of questions minutes after they opened up shop at 9 AM in when I reached out to him at Town + Country VW to purchase a used car. Despite having a lot of questions minutes after they opened up shop at 9 AM in the morning, Simon was quick to answer everything, provide additional photos, and even give tips on finding EV rebates and seminars. Simon was also very accommodating in scheduling my request for a test drive visit within hours, and was reassuring in giving me a chance to secure the car (which was in high demand), while also giving me plenty of time to finalize my decision. When I eventually decided to purchase the car, he was helpful in literally every step, from going over the process, to double-checking my insurance documents, to tips & tricks about the car. If you're looking to purchase a car, new or used, I wholly recommend getting in touch with Simon. He made my car purchasing experience very positive, relaxing, and exciting. More
by Jeffrey
Employees Worked With
Simon Wong
September 24, 2020
My family and I enjoy this dealership Simon was very nice and new what he was talking about the car we bought we love are new Tiguan and we came back to the dealership because of Simon and new what he was talking about the car we bought we love are new Tiguan and we came back to the dealership because of Simon More
by Manny.martins
Employees Worked With
Simon Wong
