Rod Brand | Page 5

Southbank is a very large Ottawa dealership which makes you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod B you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod Brand were very attentive & willing to please. The same applies to the service department as the young tech went out of his way to discuss aspects of my vehicle. In the parts area, Chris was helpful in resolving an accessory issue. Also noteworthy was the modern building & amenities offered (especially the Capaccino). I would recommend this dealership to anyone in the market for a vehicle. More

Helpful 0

Report | Print

We were pleasantly surprised how fast and professional he was when we picked up our Jeep. Very satisfied with all the people we worked with. I really recommend this dealership. was when we picked up our Jeep. Very satisfied with all the people we worked with. I really recommend this dealership. More

Helpful 0

Report | Print

I dropped by Southbank on Friday, August 28, 2020, looking for a 2019 or 2020 Dodge Charger GT Plus. I was greeted at the door by Spencer and we got down to business. Spencer helped narrow down what o looking for a 2019 or 2020 Dodge Charger GT Plus. I was greeted at the door by Spencer and we got down to business. Spencer helped narrow down what options I was looking for and found me a vehicle with basically everything I wanted and it happened to already be on the lot. I went for a test drive and really enjoyed it upon returning to the dealership, I spoke with Troy to negotiate. He was a straight shooter and got right to the point which I really appreciated. After closing a deal with Troy, I dealt with Ivan to complete all the necessary paperwork. Ivan made completing the paperwork and setting up the ownership of the vehicle a breeze. The following Tuesday I returned to the dealership to take delivery of my new vehicle. I could not have been any happier with my purchase, the great group gentlemen I dealt with and the entirety of the vehicle-purchasing experience. Southbank staff were very friendly, knowledgeable, and welcoming. 10/10 would recommend to all my family and friends. More

Helpful 0

Report | Print

I saw Troy when I went in to South Bank Dodge and he actually listened to my wants and realized that based on my priorities the minivan I was wanting was not a Dodge Grand Caravan. Instead of trying to actually listened to my wants and realized that based on my priorities the minivan I was wanting was not a Dodge Grand Caravan. Instead of trying to convince me into one because he sells them, he actually found the vehicle I was look for, a used Kia Sedona. There were no shady sales tactics, everyone was great to work with including Troy, Rami and Ivan. When we got home and discovered we only had one of the keys for the van, Rod helped us find the second one and was a pleasure to talk to. Finally, Mike Menard did an amazing job of detailing our vehicle and we are so grateful for his diligence. Thank you! Rochelle More

Helpful 0

Report | Print

Great detailing , Mike Menard did a great job on my car and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a fr and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a friend More

Helpful 0

Report | Print

I was very pleased with how all the staff treated me during the purchasing process. Shaun, Al, Rod and Bruce were responsive and focused on my needs. Kudos to this dealership! My first experience. during the purchasing process. Shaun, Al, Rod and Bruce were responsive and focused on my needs. Kudos to this dealership! My first experience. More

Helpful 0

Report | Print

I actually enjoyed buying a vehicle from Southbank Dodge and was impressed by the team of professionals: Bruce (Sales), Rami (Finance) Rod (Service) were all a pleasure to deal with and made me feel like a and was impressed by the team of professionals: Bruce (Sales), Rami (Finance) Rod (Service) were all a pleasure to deal with and made me feel like a valued customer. Rod in particular was very accomodating in making sure that all my many questions were answered, phone calls were taken and/or returned and that my customer satisfaction was guaranteed. More

Helpful 0

Report | Print

After working out some kinks with a Great Group Effort, my Husband and I picked up our New Ram Truck. Shaun your enthusiasm is contagious. Just remember the fine details sometimes help the deal move smoot my Husband and I picked up our New Ram Truck. Shaun your enthusiasm is contagious. Just remember the fine details sometimes help the deal move smoothly and follow through is key to Success! We will definitely return for our next vehicle. Thanks Julie Nichol More

Helpful 0

Report | Print

Kudos to Brandon, Al, Rodrigo and the entire team for the excellent service! 👍🏼 They helped make the buying process quick and seamless. We highly recommend! excellent service! 👍🏼 They helped make the buying process quick and seamless. We highly recommend! More

Helpful 0

Report | Print

I always look forward to going to Southbank the people that work their treat you like family and you always get a good deal they always strive to be the best that work their treat you like family and you always get a good deal they always strive to be the best More

Helpful 0

Report | Print