From the moment they took my call the staff was patient and courteous. Car was repaired and delivered on time after difficult repair. People greet you when you come to the dealership, and if you have stuff to move from your rental into your car they help you all the way. Great experience definitely will bring my car back to Budd's for service.
Other Employees Tagged:
Timing and work was great. A couple little things weren’t addressed but overall good work. Would have been nice to have them done and not have to arrange to go back.
i made the mistake of letting an outside auto repair shop attempt a repair my M3. I had so many issue after getting my car back. Thank you to Budds BMW for making it good as new. Lesson learned......I will NEVER take my car anywhere again except Budds BMW. Robert Stahr was a great advisor. Michelle B
"First class service"
Budd's is focused on service. I have been nothing but frustrated with the BMW dealer closer to my home in Kitchener as they cannot accommodate and bookings are way out or no loaner cars on Friday or shuttle capacity is fully booked. Excuses.
I have had five BMW's in ten years and finally switched to the dealer closer to my work and am 100% satisfied. Got in within two days, excellent reception and advisor, helpful and got the work done. Shuttle drivers are excellent and on time.
Next car comes from Budd's
"Best BMW retailers "
- X3 guy
Awesome , I had my appointment and this was confirmed in good time.. Serrvice was excellent and I would refer all BMW owners to Budds! Bring to Budds 👍👍
"Great team & Great Service. "
Budds Team is very professional and accommodating. Service was completed quickly. I have been a Budds customer for 20 Years and have always been taken care of from Sales to Service.
"The dealership to go to"
Fast, courteous service. Keep you appraised of your vehicle. Was able to have my vehicle serviced while I test drove a few others to consider for my new lease. Made great use of my time on the weekend.
"nice people not so good service"
brought my X5 for same issue multiple time they couldn't find the issue ,they did alignment few weeks earlier resulted immediately in humming noise they claim the tire need to be replace ,although the tire still good but they couldn't figure out they didn't did good job in alighntment it's always sone one else problem not there issues with excessive ware on sest belt for 2 years 100k car his answer it's normal problem is I had 6 of them no problem with them ...but yet it's normal...have sensors comes on in high way solutions :
TURN IT OFF
finally for VIP client bought from the 5 vehicles spent almost 5K ,,, but they charge for rental car
most other dealers DONt
not happy with them at all
and got news for them .... this is BMW the client pay slot of money because they care about details
dont service your car there word of advice
I'm very happy with the excellent service provided. The advisor Rob was very friendly, explained everything accurately and took very well of my need . The shuttle drivers were very nice as well.
- Hans Bissinger
Excellent and friendly service. Great service center appreciate the timely shuttle service to take me from and to home. Refreshment area is welcome for an early morning coffee.