Rob Kulak

Great service, friendly, knowledgeable personal, clean dealership, well set up, great location, will be back dealership, well set up, great location, will be back More

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Very friendly staff. Great service. Quick service. And made me feel welcome. I'll definitely be going back ! Great service. Quick service. And made me feel welcome. I'll definitely be going back ! More

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I came in for an oil change , signed a paper if needed change my air filter, I just had the air filter changed last oil change , I just think it would have been courteous to have been shown my old one , change my air filter, I just had the air filter changed last oil change , I just think it would have been courteous to have been shown my old one , More

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Excellent customer service and very helpful. Willing to go the extra mile. I will be a repeat customer Willing to go the extra mile. I will be a repeat customer More

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Fast service, professional and knowledgeable. Extra words to meet minimum requirements of this rating service. Extra words to meet minimum requirements of this rating service. More

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Friendly customer service. Didnt take long with service stuff and have no issues till yet. Didnt take long with service stuff and have no issues till yet. More

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Very pleasant staff to deal with, had a couple issues with engine light on my F350 and bought it back and the team was on it and fixed in minutes. with engine light on my F350 and bought it back and the team was on it and fixed in minutes. More

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Worst Ford dealer I've ever been to. Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. T Damaged after-market tie rods, that had been on the truck for about 3 months, and had less than 17-18,000 kilometers on them, during an oil change. They overgreased the boots causing them to split. They then blamed the manufacturer of the tie rods, and expected them to cover the costs of replacing them, and blamed them for making inferior tie rods. They refused to cover the installation costs of new boots after the manufacturer agreed to send me new ones. Pretty despicable customer service to refuse to accept responsibility for something simple that could have been fixed easily. Two different managers played the blame game and told me to have the manufacturer of the tie rods install the new boots themselves - given their in Arizona that's not gonna happen. More

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It was may first time using there service department ( fast lube), I found them to be friendly (as well as the parts department) and got me through with the oil change and cabin filter faster then what th fast lube), I found them to be friendly (as well as the parts department) and got me through with the oil change and cabin filter faster then what they said. Plus I asked a few questions and found them to be very informative and helpful. More

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Very friendly, professional staff. Clean building and excellent customer amenities. Service was top notch and tech staff took the time to answer all my questions and concerns. This w Clean building and excellent customer amenities. Service was top notch and tech staff took the time to answer all my questions and concerns. This was my first visit to Zender, and as long as they continue to put customers first, our family will bring all our vehicles here for servicing. More

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