We recently bought a new vehicle for our growing family, and we were very happy that we chose Richmond Chrysler! We had such a great salesman who didn't push anything on us, listened to us instead of trying to sell us something more expensive and made sure we got into the vehicle we wanted. I would definitely reccomend this dealership to friends and family!
I had a very satisfying experience at Richmond Dodge Jeep Chrysler. Most aspects were well explained although there were a couple instances where I felt less than fully informed. Overall, I am happy with the service received and would recommend them to others.
Very positive experience. Rida provided all the information I was looking for and helped me pick out a great car for an awesome deal, without any pressure. If you're looking for the best deal on the lot for your money, Rida's the guy to talk to.
My girlfriend bought a used car and dealt with a gentleman named "Rida". This man informed her that the check engine light was on due to "the gas cap needing to be tightened" The light would go on and off intermittently encouraging us to ensure the gas cap was on tightly. When the light did not disappear my girlfriend confronted the salesman about the situation. The salesman did not reply for two weeks until prompted for his managers phone number. The call from the manager never arrived and "Rida" sent her a text message denying full liability in regards to the issue (a thermostat code). Please do yourself a favour and do not shop at Richmond Chrysler. More specifically, do not do business with Rida, unless you enjoy having to fix an "inspected" car within 500kms of use.
Just want to say how very pleased we were to deal with Rida on May 13th, 2016. He was most courteous, helpful, obliging and patient. We certainly recommend him - especially to our friends.
Kudos to you, Rida.
From "Skipper" - purchaser of 2016 Dodge Grand Caravan.
Rida treated us very respectfully, he was patient and answered our all questions as we explored vehicles. He ensured that we had the information we required and showed us other models to make a choice from. We bought our new Jeep Renegade from him and highly recommend him and this dealership. We were able to purchase and insure the Jeep right at the dealership. The whole team took good care of us. The Renegade was delivered to us in excellent condition. The team continues to assist us. They deserve (5 star rating) *****Service, We certainly will purchase from this dealership again. Many thanks to Rida for taking such care with us.
I got my new Jeep with Rida, a very energetic sales guy from this dealer. Met him at the Vancouver Auto Show and in 48 hours my one month search was over with him. He got me the car and a good deal also.
From the first greeting from our salesperson Rida El-Chami through to the end of our purchase we were well looked after and treated most professionally. This is our second purchase at Richmond Chrysler Dodge Jeep and we would not hesitate to recommend them.