Rick Delong

My experience at Charlesglen was amazing start to finish. I'd been looking for a midsized pickup for a few weeks and every other dealership I was getting texts from the sales team every hour it seemed. Val h I'd been looking for a midsized pickup for a few weeks and every other dealership I was getting texts from the sales team every hour it seemed. Val helped me through the whole process along with Ian and the rest of the team made it feel seamless to get the vehicle I wanted and Rick clearly explained the financing side of things and was great to chat with through the process. Also, Val's homemade cookies are legendary. I'll be back for sure for my next vehicle. More

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Awesome customer service! They made the experience easy starting from reception to sales person until closing the deal They made the experience easy starting from reception to sales person until closing the deal More

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Awesome all around!I just purchased the second car I Awesome all around! I just purchased the second car I have gotten from Charlesglen. The reason I purchase from, and get all of my servicing done is Awesome all around! I just purchased the second car I have gotten from Charlesglen. The reason I purchase from, and get all of my servicing done is because they have always represented their dealership well 110% Everyone that assisted me on this new vehicle was very professional, helpful, and have high integrity. From Pamela in Service, to Mike in Sales, to Rick in Financing, to Mark, who gave me my intro to the features and how they worked. From start to finish, I never felt that I was being rushed, or had to make a decision right away. This dealership is the very best I have ever dealt with, and each department is very helpful, reliable, and honest. Thank you so much! More

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Inventory is tight but Charlesglen made sure I got the right vehicle for me and was great to work with. All the staff were great to deal with and seemed to care and seek out what was important to me. right vehicle for me and was great to work with. All the staff were great to deal with and seemed to care and seek out what was important to me. More

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I'm very happy with the sales and service I've received at Charlseglen. A great dealership with awesome professionals to help with the sales process. at Charlseglen. A great dealership with awesome professionals to help with the sales process. More

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Can't thank you enough for the service, you guys went above and beyond, Paul and Rick really appreciate all your help. Thanks Again Aman above and beyond, Paul and Rick really appreciate all your help. Thanks Again Aman More

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I met with several people during the lease of my (second) Tacoma from Charlesglen. They have all without exception been very customer focussed and attentive. What I really, really am grateful for was that Tacoma from Charlesglen. They have all without exception been very customer focussed and attentive. What I really, really am grateful for was that I got responses to my questions/concerns with the same or next business day. More

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Very friendly group, treated very well with good knowledge and some great humour made our day knowledge and some great humour made our day More

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Had a great experience with Omid at Charlesglen Toyota. He is very trustable and fun to work with, I definitely recommend everyone to deal with him He is very trustable and fun to work with, I definitely recommend everyone to deal with him More

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People were friendly and knowledgeable. Answered all of our questions with ease. Lovely atmosphere in dealership. Love our Sienna SLE AWD! Well worth the wait. Val Parsons is an incredible sales pers our questions with ease. Lovely atmosphere in dealership. Love our Sienna SLE AWD! Well worth the wait. Val Parsons is an incredible sales person! More

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