- Ford Truck Man
I initially went to see about a used truck which was advertised on the Internet. It was no longer at the dealership but Rick August mentioned he had a similar vehicle coming in on trade in a few days.
Sure enough he contacted me a few days later and sent a video of the vehicle. I was unfortunately not in the area to go back and look immediately but Rick said it would have to have a safety inspection and detailing before being offered for sale.
After a week or so Rick contacted me again to say the vehicle was ready to show but since I did not live in the area I said would not be able to get back for a couple of weeks thinking that was the end of the conversation.
He kept me in mind and contacted me again a week or so later to say the vehicle was still for sale. I was finally able to get back to the dealership and after an initial walk around and test drive I decided to take the plunge and purchase the truck.
So far I've been very happy with the purchase and will recommend the dealership in the future.
"Great dealership to purchase your vehicle from"
Awesome service from Rick and Udai with the purchase of our vehicle. Thank you Rick for the call to let us know about potential vehicles and to Udai for the easy financial transaction of our purchase
- Randy Hamm
For having new staff and computer issues, everyone was calm and efficient, super friendly. Lauren is a sweetheart and Dennis the driver was awesome. They did the necessary work within the quote they gave, making every effort to keep costs down.
Rick helped me look at a used vehicle in the meantime.
"Very friendly personal staff."
Our experience was extremely positive throughout the whole day. Everyone treated us very well, Rick, the salesman was knowledgeable and helpful. Udai did a great job as well, so easy to get along with. Definitely coming back to Bannister for our next vehicle.
Bannister Honda were a joy to do business with. No hidden fees or costs. They were straight forward and they have my business for life.
Service is what it is all about. Our rating of Bannisters service and staff is 100 percent. First off the courteous manner in which we were greeted was fantastic. The explanation of the features on our new car was very professional. This was done by Rick August. Our complements to all the Bannister staff. We will be back again.
"Friendly very detailed, great follow up. A pleasant experin"
A very friendly dealer ship, everyone is very pleasant Great follow up, Very detailed in what they do.
I would recommend to any one. First Class operation
"Bannister Honda provided a great buying experience"
From the moment I was first greeted on the lot I was shown exemplary courtesy and professionalism. Rick August was chosen to be my sales representative and he did a great of explaining the process throughout the purchase. Rick's support team were very professional and at all times I felt welcome. The truck I purchased was well represented with paperwork, inspection history and free Carfax report. ICBC representative was called in to make the insurance part of the seamless process.
Overall I found the experience to be comfortable and I drove away from the lot satisfied with the transaction and a quality product.
I would recommend Bannister Honda of Vernon all day long.
"Purchased a 2016 Pilot from Rick"
Bannister seems like a very well-run dealership. There was consistency with everyone I interacted with from the initial phone call to meeting the front desk people to our dealings with Rick and Shae. Everyone was very professional. They actually made buying a vehicle a pleasant experience.
"No pressure sales."
- Lovemynewcar, holly07
I was delighted that I could relax and compare vehicles without feeling stressed and pressured.
Rick's wide knowledge and thorough explanations really helped me make a sound choice for my needs. I felt confident that I had made a great choice for me.
I am really pleased with my new car.
The whole team was genuine and personable.