It was a great experience leasing my new vehicle through Ben. He is knowledgeable and very personable.
He’s always available to answer any questions I have. I highly recommend him and have numerous times!
Other Employees Tagged:
"Great as usual"
Thanks for recognizing me when I arrive in the service bay and for providing prompt and attentive service to my needs. Always a pleasure dealing with you.
"Exceeded my Expectations"
My experience right from first contact all the way to repairs after the purchase has been top notch. I never felt pressured during the sales process, Sam was very responsive and accommodating. The few problems that we've had with the car itself after purchase were quickly resolved. I've experienced by far the best problem resolution and customer service skills from all employees at the dealership compared to other shopping/services experiences elsewhere. Although this is my first purchase from Finch Chevrolet for my family, I'm sure it will not be my last!
"Great Service "
Had my SUV in for major break work Rich Spence and the team at Finch were great to deal with. Rich's product knowledge and customer service skills were excellent. I would recommend dealing with Rich to anyone looking to have their car serviced.
"Great Service Dept"
- Davin E
Rich was great, quick and efficient service and kept me up to date on what was going on with my vehicle. Great service thank you!
"Service of my truck"
I am treated in a very friendly and timely manner. I have been made to feel that my needs and concerns are looked after. I have always been looked after. When the cover on my truck failed, it was replaced without any problem, as well in my last service visit. I had a problem with the chrome coming off one of the running boards and they were both replaced without question. I am very impressed. Thank you.
"Remarkable Rich Spence! "
I had the pleasure of working with Service Consultant, Rich Spence today. I have had to attend several different dealerships for service over time and have never received anything near as exceptional as the customer service from Rich Spence and Finch Chevrolet. Rich thoroughly explains what the initial problem is and the steps that his team will be doing to fix it while being super friendly! I would highly recommend Rich and Finch Chevrolet to anyone looking for a fantastic customer service experience. Thank-you Rich!
I started looking for a vehicle well over a year ago. I visited 10 plus dealerships. I knew what I wanted, but decided to see what else was out there. At many dealerships I left frustrated or disappointed and some were ok but I wasn't in the market for those brand vehicle, I was just window shopping. In January of this year I visited Finch Cadillac Buick GMC and met Mark Klein, a caring, helpful and hardworking salesman. Long story short. I just took delivery of my GMC Sierra on December 2nd. He worked with me for almost a year. Trying to find the perfect truck and waiting out my insurance company (who didn't want to give up the cheque to finalize the purchase). At I felt that it wasn't him just chasing a sale. His care comes through in how he works for you. It's very evident! I am thankful I met Mark and will deal with him for my next vehicle. I highly recommend Mark to anyone in the market for a new or used vehicle.
"Best of the Best...."
Words can Not Express how Happy Linda and I are with our New 2015 Silverado Truck. We'd Like to Thank Brian Finch but more over Craig Stott for your Honesty, Generosity and Integrity with Giving Us such a Fantastic Deal This Past Friday. This is the Second Vehicle we have gotten off of Craig in as many Years. Your Knowledge and Wisdom about Pickups made our decision even easier to make.
Linda and I wanted to take this opportunity to thank you for our purchase experience with your company. We are pleased to note that your professionalism and the quality of the Pick Up Trucks we Leased from you exceeded our previous experience with dealerships, and we will not hesitate to highly recommend you to our family or friends. You are a pleasure to work with, and importantly, the truck you leased to us is exceptional; better than any comparable make and model available anywhere else. Linda & I extensively researched the internet inventory including for sale by owners, dealerships, and independent car dealerships. To top it off, the price for the Silverado was better than was available anywhere else. Thanks again for your professionalism, excellent inventory, and great pricing." -
Wayne and Linda
Because all service advisors are great they are the ones who are responsible for me buying another Buick... My son who lives in guelph has my rendezvous which needed some. Repairs and decided to have work done here in London cause I talk so highly. Of all the staff. Name should. Read. Joyce. Not sabrina