"Always an excellent experience."
I have been a customer of Rockingham Toyota for the last ten years. Their salespeople are very knowledgeable about the vehicles and all their features, and I am treated with respect during all parts of the process. They offer excellent quality vehicles (both new and preowned) and I have always been an extremely satisfied customer. They have earned my business for life!
"Highly recommended in All areas!"
My experience here has been Very good. Bob and Everybody are very knowledgeable and goes the extra mile to help with whatever is needed. I've been at Rockingham for several years and can't think of a situation that was negative in any way.
"Timely, Efficient Professional and Patient"
- Wayne D.
Many times you find that trips to a dealer for service issues with your vehicle mostly an annoyance and unpleasant as well as an inconvenience. I find the service staff here at Toyota very patient and extremely focused on assisting you with any and all service issues with your vehicle. As difficult as their job is, and believe me it's very a hard job, I find the staff always trying make me feel comfortable and re-assure me that whatever the issue is, it will be resolved to MY satisfaction. The waiting area is well designed open and comfortable with all the amenities one would hope for. The staff from service writers to technicians are ALWAYS friendly and accommodating. Debbie is one of the more professional individuals i have ever dealt with in regards to a customer service environment and your very lucky to have her on you team running that department. All in all i was pleasantly satisfied with the overall experience and would definitely recommend them to anyone.
Other Employees Tagged:
, I think his name was Jay the transportation gentleman who drove me to work, and Dave the tech who picked me up
"Rockingham Toyota Experience! "
My experience at Rockingham Toyota was wonderful! Everyone was very nice and helpful. Bob Copley was the reason I chose to do business with Rockingham Toyota . He helped me out the moment I walked through the doors. Everything was reasonably priced as well. 10/10 I will recommend.
"Got work done on my car"
I had work done on my car. I came in for a oil change as well as inspection and everyone there was extremely friendly. The whole process was fairly quick. The service team members helped me out and kept me updated on what they were doing with my car.
"Amazing Customer Service"
I was having problems with loosing oil on my Toyota Camry so I took it too Rockingham Toyota where I was greeted by Ramon at the customer service desk. He was attentive to our needs and was eager to help us find the issue. He had us bring the car back for service because we needed a rental car. From day 1 he was fantastic! He knows his " stuff" to which I am forever thankful because I love my car
This is the second car we have purchased from Rockingham Toyota. Both times we worked with Jennifer Lily, and she has made car buying a very enjoyable experience. I would highly recommend doing business here. The finance department and the service department are also great to work with.
"Great Customer Service All Around!"
After my Prius started showing its age and high mileage, it was time to trade in for something new. Alisha and Ramon in the service department took excellent care of me, making sure I knew what the status was of my Prius and what my options were. When I began the process of trading it in, Edwin and Josh were right there for me, even going as far as securing a loaner vehicle until the trade-in process was complete. Thank you all for making a potentially stressful situation virtually stress free.
Other Employees Tagged:
, Alisha Brinson in service and Scott in Finance
"Relax, no stress, easy!"
- Tacoma Girl
We have been buying and leasing Toyota's for 25 years! A good experience, everyone is very knowledgeable and helpful. Shopping here is the best!
"20 years of cars"
We have been buying cars here for more than 20 years and will keep coming back. The sales staff, particularly Bob Stabile, have always been great, and the service department has taken good car of our cars. We love our Toyotas.