Dealership Experience
7 yrs, 6 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
Punjabi
307 Reviews
Write a Review307 Reviews of Raj Sumra
August 02, 2019
Bringing a family member into the fold! When you can bring an in-law to a dealership and pass on a recommendation, what does that say about the dealership? It screams they are part of the f When you can bring an in-law to a dealership and pass on a recommendation, what does that say about the dealership? It screams they are part of the family! Thanks Erinwood Ford for taking care of us again! Dave and the team once again provided service and product that were above and beyond the industry standard. Aunt Patsy was thrilled with her new ride...see you all again! The Kennedys' More
Other Employees Tagged: Dave Raymond, Dave Grittani , Mike Diamond
August 02, 2019
Quick and efficient sales process This week I took possession of my second Escape from Erinwood Ford (the first 9+ years ago!). There are many reasons why I bought my 2nd consecutive This week I took possession of my second Escape from Erinwood Ford (the first 9+ years ago!). There are many reasons why I bought my 2nd consecutive new car from Dave Grittani, but first and foremost he works tirelessly to get the best deal for the car that 100% meets your needs. Everyone we dealt with was great, from the front desk to the financing staff. I love both of my Escapes and look forward to years of care free driving and excellent service from the team at Erinwood ! More
Other Employees Tagged: Dave Raymond, George Hill, Dave Grittani
August 01, 2019
First time purchase of new F150 Truck Exceptional sales and service experience from start to finish!!! I was fortunate to connect with Mark Maguire on my first visit into Erinwood Ford af Exceptional sales and service experience from start to finish!!! I was fortunate to connect with Mark Maguire on my first visit into Erinwood Ford after several visits to other Ford dealerships and immediately decided he was going to be my sales representative. He was straightforward, knowledgable, personable and provided me with amazing guidance to navigate the sales experience. He continually went above and beyond and ensured the entire sales process from start to finish surpassed all of my expectations. As it's easy to be good when everything goes smoothly, my vehicle delivery from factory was not perfect and Mark and team handled my concerns timely, with the utmost professionalism and created a loyal and very satisfied customer. I would highly recommend Mark to all types of buyers given his stellar customer service, experience and people skills. We will be back when it's time for our next vehicle. Thanks Mark!!!! More
Other Employees Tagged: Mark Maguire
July 29, 2019
New Mustang The team at Erinwood were great in helping me specify and ultimately, custom order a new Mustang GT (a fun experience and they were patient with my ch The team at Erinwood were great in helping me specify and ultimately, custom order a new Mustang GT (a fun experience and they were patient with my changing ideas). The whole team then supported a push to get this delivered during a Ford build backlog, for which I am grateful. More
Other Employees Tagged: Dave Raymond, George Hill, Dave Grittani
July 26, 2019
Mustang GT from Mark at Erinwood I visited Erinwood Ford as my local Ford dealer, and the receptionist introduced me to Mark. I knew exactly which car I wanted (2019 Mustang GT) but d I visited Erinwood Ford as my local Ford dealer, and the receptionist introduced me to Mark. I knew exactly which car I wanted (2019 Mustang GT) but did now know colour or transmission choices. Mark was good enough to walk me through all of the cars on their extensive lot, and let me take my time choosing. Mark was pleasant and efficient, and made my purchase a fun experience, which I really appreciated. I hope to keep my car for a long time, but next time I buy a Ford - my F150 is getting long in the tooth - I shall definitely call Mark Maguire. More
Other Employees Tagged: Mark Maguire
July 26, 2019
Martin and Raj were awesome! I bought a new explorer XLT and had leather seats put in it before I took possession. I had asked for black stitching but it was done in red in error I bought a new explorer XLT and had leather seats put in it before I took possession. I had asked for black stitching but it was done in red in error by the contractor they used. Martin and Raj went above and beyond to resolve the issue by handling it with little pain or involvement from me. I'm happy to say, the customer service experience with them was wonderful. They get it! More
Other Employees Tagged: Martin Menzies
July 25, 2019
Great product great service I had a Mercedes that was coming off lease and looked around at comparable vehicles, I have purchased five Fords previously but had drifted away from I had a Mercedes that was coming off lease and looked around at comparable vehicles, I have purchased five Fords previously but had drifted away from the brand. My son had a great experience with Erinwood Ford and said I should contact the folks who he had dealt with and had a great experience with. I contacted Sami Hafez and made an appointment, I came to the showroom found it to be like walking into a family home rather than a “pressure cooker” sales floor! Sami discussed my needs patiently looked through the inventory and was eventually able to put me into a model two levels higher than I had expected! I walked out with a brand new Edge ST in an amazing ruby red with upgraded 21” black wheels! A truly stunning vehicle, at a price point I am not sure anyone else could come close to. A conversation with Rajvir Sumra the sales manager and a short information session with Carol Buckland and the deal was done. At collection time the whole “Family” were there to greet me finalize paperwork and adjust me to my new machine. A truly fantastic experience with a group of people whom I am sure I will continue to do business with for a long time. Thank you Erinwood Ford you are a truly awesome business. More
Other Employees Tagged: Carol Buckwald, Sami Hafez
July 24, 2019
Amazing experience ! Sami was professional and knowledgeable and helped meet all the needs I came into the dealership with. He noticed that I needed a new work van quickly Sami was professional and knowledgeable and helped meet all the needs I came into the dealership with. He noticed that I needed a new work van quickly for my rapidly expanding business and accommodate it! I was very impressed More
Other Employees Tagged: Carol Buckwald, Sami Hafez
July 24, 2019
Happy and excited about our f150 As soon as we got into the dealership we got a positive impression. Dealing with Graham from A to Z has been a amazing and smooth (the other staff wer As soon as we got into the dealership we got a positive impression. Dealing with Graham from A to Z has been a amazing and smooth (the other staff were very friendly too 😁)He was honest and not pushy about the vehicle. Answered all our questions and we left ford erinwoods as very happy customers. Would recommend this dealership and Graham! More
Other Employees Tagged: Brad Cruickshank, Graham Townsend, Carol Buckwald
July 21, 2019
Got exactly what I wanted and was helped the entiretime Sami and the team at Erinwood Ford we’re very helpful in helping me purchase my first F150. They made the whole process a breeze and look forward to b Sami and the team at Erinwood Ford we’re very helpful in helping me purchase my first F150. They made the whole process a breeze and look forward to bringing my vehicle there for service in the future. More
Other Employees Tagged: Carol Buckwald, Sami Hafez