Bought a Subaru! Told it was the 3.6 engine but the VIN die not lie! We are driving a 2.5 but we paid for the 3.6. When contacted, they offered to replace our vehicle with a similar car with a 3.6, more wear and higher Kms! We chose the their option offered by Patrick, which was a refund. When Mike heard about th refund, he told his secretary to call and totally rescind that idea. No money! We went back, the fourth time in sub zero weather, and retrieved our car. No mention of compensation, no word of contrition. We have been DUPED!
Do not deal with these guys!!
"2019 Manual Crosstrek"
First time purchasing a new vehicle. Piyush was very welcoming and friendly, no pressure in having to buy the vehicle or any additional add ons. He gave insightful information and no unnecessary information. Once I decided on the vehicle, he made every effort in getting what I wanted, he found my vehicle in another part of the country and had it brought in a month earlier than expected. If you're looking for a no pressure salesmen then Piyush is your guy!
Trina was very welcoming in signing the papers, she had 4 people sitting in her office and all of them asking their own questions, she answered all the questions in a friendly manner and had a lot of patience in doing it and she made it super fun for everyone.
Other Employees Tagged:
"He’s a nice guy"
Because he going to do everything that he could do to make the customer satisfied. Piyush is a nice guy and easy to talk to
"Great care and service"
Piyush helped us find the perfect car, and we couldn't be happier. Every aspect of our experience at this dealership made us happy to do business with them.
"Great buying experience with Piyush"
Our salesman Piyush was very knowledgeable, informative and showed great patience introducing us to the many features of Subarus. Ryan in finance was remarkable too. Both honored their verbal agreements when they could have balked. We were very impressed with the integrity if this staff.
"Awesome WRX "
Piyush Kohli was really easy to deal with. He made the purchase quick and easy. It was a great experience as the purchase was made via email but turns good to be awesome. Thanks Piyush for your help.
"Excellent Customer Service"
We had an excellent experience with Piyush at Subaru Calgary! He was very knowledgeable and answered all of our questions. We were greeted in a friendly and professional manner by Piyush and did not feel pressured into buying our new Subaru. Thanks again for the wonderful experience!
"Excellent friendly salesman and service"
Piyush was very knowledgeable and helpful in making our decision to purchase our new Outback. He worked closely with us to find the vehicle that would meet all our needs and budget. At no time did we feel pressure to make a quick decision which we appreciated. He was readily available by phone or email to answer any further questions or concerns. We are looking forward to driving our new car for many years to come. Thanks Piyush and Ryan for all your help.