Peter Lafrance | Page 3
Service Manager
Southbank Dodge Chrysler LTD
1255 Johnston Rd
Ottawa, ON K1V 8Z1
45 Reviews
Write a Review45 Reviews of Peter Lafrance
December 22, 2021
A great experience from sales to financing to service. Excellent communication with no unknowns. Highly recommend Excellent communication with no unknowns. Highly recommend More
Other Employees Tagged: Brandon Dallaire, Ala Alqasem, Tyler Parker , BreAnna Marcotte, Carl Patry
December 04, 2021
They provide a quality services and great rates. I can always trust the work is done correctly and within a reasonable timeframe. always trust the work is done correctly and within a reasonable timeframe. More
Other Employees Tagged: Madeleine O'Neil, Daniel O'Neil, Christopher Desjardins, Leah Maheux, Tyler Parker, BRENT RODGER , Dean Martin
October 01, 2021
Always a pleasure whether it's car shopping or service Well informed and polite people in all departments Well informed and polite people in all departments More
Other Employees Tagged: Christopher Desjardins
February 10, 2021
I contacted a service rep. on Monday, I needed my windshield replaced I gave him all of my info. he told me that he would get back to me with a price and appointment details. I'm still waiting for hi windshield replaced I gave him all of my info. he told me that he would get back to me with a price and appointment details. I'm still waiting for his call. I contacted speedy glass the job was done in less then two and a have hours new wipers and cabin filter all work that I wanted to give to your dealership your loss. I don't know who I spoke to but needed to choose someone to submit my review. More
January 22, 2021
I made a right design to go deal with greatest staff from the maneger yo the sales person definitely I will deal with them for the rest of my life it’s not a joke everyone how ever needs ram should go there the maneger yo the sales person definitely I will deal with them for the rest of my life it’s not a joke everyone how ever needs ram should go there and I really thank you enough for your great service ever thank you More
Other Employees Tagged: Troy Charlebois, Mike Thomas , Andre Bond, Mark Desjardins, Khalid Hanhan, Carl Patry, Kathy Stack, Ivan Zechel
February 13, 2020
Great service and fantastic front line. Peter, Great service and fantastic front line. Peter, Madeleine and Dan are the best. I had some bad service elsewhere in the past and it’s a pleasure f Great service and fantastic front line. Peter, Madeleine and Dan are the best. I had some bad service elsewhere in the past and it’s a pleasure finally getting back to superb service! More
Other Employees Tagged: Madeleine O'Neil, Daniel O'Neil
January 09, 2020
A Great Service Experience, Honest and Caring From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service M From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service Manager who went out of his way to help us out and get the Van fixed, Tim Miron for his interest in our problem solved, Christopher for making this a great experience,last but not least Mike Thomas who helped us through this, taking a personal interest making this a memorable time. Thank You All. You are the best. More
Other Employees Tagged: Daniel O'Neil, Christopher Desjardins, Mike Thomas, Tyler Parker , Carl Patry
August 13, 2019
understaffed for a dealer they are decent. they damaged my vehicle once during repair. tried to sell me abunch of crap i don't need. standard dealer stuff. they s for a dealer they are decent. they damaged my vehicle once during repair. tried to sell me abunch of crap i don't need. standard dealer stuff. they seem short staffed. there shuttle service is good More
Other Employees Tagged: Madeleine O'Neil, Daniel O'Neil, Leah Maheux, Rod Brand , Dustin Lemay, Jenna Leonce, Dean Martin
July 12, 2019
Amazing service and accommodating knowledgeable staff .. I purchased a car and traded a Jeep over the phone with Jenna from St Marys Ont.. I Was a little nervous as this was totally new for me.The new car wa I purchased a car and traded a Jeep over the phone with Jenna from St Marys Ont.. I Was a little nervous as this was totally new for me.The new car was exactly as posted and confirmed by Jenna. She was friendly, professional and awesome to deal with. She addressed all my questions and was quick to reply. She gave a fair trade on my vehicle over the phone. She had everything done and car ready to go in a amazing time frame that worked for me.I Drove my car back to St Marys and I am loving it. Southbank made sure I was, completely and totally satisfied as a customer. Thank you Peter for the excellent service on my car and to Chris for the prompt phone calls and completing my excellent deal with Southbank. Jenna I will be sure to contact you when we are ready to trade our ram! One happy Southbank lady! More
Other Employees Tagged: Christopher Desjardins , Jenna Piche
July 06, 2019
Found the perfect vehicle for me! Aaron was very helpful and a pleasure to deal with. Very upbeat and knowledgable. Would Highly recommend him. Took care of everything quickly and ef Aaron was very helpful and a pleasure to deal with. Very upbeat and knowledgable. Would Highly recommend him. Took care of everything quickly and efficiently. More
Other Employees Tagged: Ala Alqasem, Madeleine O'Neil, Rod Brand , Rami Alzabri, Aaron Lee, Dustin Lemay