"positive, down to earth ,pleasure to work with!"
I had the pleasure of dealing with Evan and Pat. Though mainly with Evan. I was taken aback with his patience , positive and down to earth approach. I felt that and now looking back on the experience a couple of weeks later, that he really took the time to listen and deal with my agenda on my terms as much as is possible while still remaining business professional. He helped with what I was looking for and the process in a very time efficient and pleasant way ! Having worked at a car dealership in a previous life, I can certainly appreciate his professionalism, and positive manner! He( Evan ) will go to work for you and ensure that you end up with what you are looking for at the best possible deal! Couldn't have had a better and more informative experience!
"They listened to me."
- Tawny Capon
I called the dealership and Evan answered, I meet with him the next day so I could test drive the vehicle, which had just been brought in as a trade in. I had all my concerns listened to and with Pat's help in answering a few more questions, I decided to bring my husband back to test drive it as well. We bought the car. David helped us with the paperwork and Irini helped us pay the bill. This was the best experience I have ever had at a dealership. I also feel confident they will help us in the future with our concerns or questions and follow-up care. Evan even drove across town to bring me the extra set of keys.
"Hate buying a vehicle person"
- Lynda Morrissey
So I'll be totally honest here " I hate hate hate buying a vehicle" and I suck at it I seem to always make a bad choice and end up regretting it, not only for the practicality but more important for the money I alway seem to lose. Which is what brought me to Harris Mazda where I met Kassandra Kirkham who listened to my latest tale of woe. Kassandra went above and beyond to try to help me out of my lastest car folly, she was very professionally and showed a high degree of integrity between her and the rest of the Harris Mazda Team they were able to get me out of a vehicle that I did not need nor want and into one that I did and do. Thanks for now making me a "Not so much a I hate buying a vehicle person"
"Great experience from start to finish"
The staff at Harris Mazda were all great to work with. Our sales rep Zaki was so friendly and was able to answer all our questions. No pushy sales tactics. Just honest people who took the time to understand what we needed and did their best to make the deal work for us.
"The extra mile"
- Positive, powerful, productive
I called to inquire about whether my credit was good enough to finance a newer car. I was told they would do their best to help me get financing. Kassandra and Pat took extra time to find me a car; to meet my budget and that I really like! I would recommend Kassandra at Harris Mazda to anyone looking for a courteous and professional sales rep.
Friendly, and met all my needs, treat you like family, I had my cousin faren Sam in for a mazda last year, and am working on getting my parents in to a mazda that's how much I like the mazda dealer ship and employees,:)
"Great dealership experience."
- Pat Knight
I purchased a BMW from Brandyn Woodruff recently and was very pleased with his courteous and professional attitude. Any questions I had of him were answered immediately and when he was unsure, then he would get the answer from his superiors. Brandyn make my purchase experience a very uncomplicated and pleasing experience and I will recommend him to any one that asks. Thank you Brandyn.
"Great service got what o needed the way I wanted"
Great team pat and Amy found what I needed the way I needed ..and did a great job getting the financial stuff all in place 👍👍👍👍👍👍
"Above and Beyond"
- Laurena Heigh
Pat and Amy Elliot not only found me financing to put me in a great newer car but went above and beyond service by providing me with a car to use for a week til my car was ready and delivered my car to my door in Port Alberni. I can't thank them enough for making for what I thought was impossible..possible!!! You guys rock!!!
"Fortunate enough to have found "our" dealership "
- Satisfied customer
I have never been a big fan of politicians, car salesman (and my in-laws) but I can say I have changed my attitude about "car salesman" LOL .Or atleast one dealership in particular, Harris Auto in Nanaimo Pat Odwyer /Amy Elliot
I purchased a car a few years ago when I was living out of town. I literally did the entire process by email LOL My first time visiting the lot was 30 minutes before I drove away in the exact car I desired. I was very impressed with the respect and professionalism I experienced at Harris Auto in Nanaimo . I had a very specific car in mind and was probably a pain in the xxx customer being so ridged in what "I wanted" but in all honesty the way Pat ODwyer and Amy Elliot dealt with me from my first email put me in a rare position of feeling like someone had my best interests in mind and respected what my wants and needs were . That was a few years ago. Recently my wife and I financed another new vehicle and I gotta be honest I sat across the desk from "Pat" as he argued with the bank for us and got us a very very good deal.
So we are not some cousin of someone at the dealership LOl, I have only dealt with them twice and have no vested interest in the dealership and infact this is the only time I have ever posted a review online with the exception of one horrible chinese restaurant in Campbell River (LOL) and can honestly say I wholeheartedly would refer this dealership to anyone seeking a straight up professional dealership that has it seems sincerely embraced "customer service"
Thank you Pat and Amy, see you in about two years !!
Leslie and Tanya Dickens
2015 Scion IQ / 2017 Kia Soul
Other Employees Tagged:
, Pat Odwyer, Amy Elliot