Mike Thomas | Page 6

It was great to deal with Mike Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to oth Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to others. We were very comfortable working with Mike, never feeling any pressure to make rushed decisions. I give 4 stars to the dealership because on our first meeting (with a different rep), we were told things about hybrid pacifica that turned out to be incorrect (what features are in which trim level). Moreover, there is no separate brochure about pacifica hybrid - this is probably a complain to Chrysler than to the dealership. Anyhow, the sales guys should know well what they are selling, or at least know what they don't know. Mike was very open with us, if there were things he didn't know he would go and check. More

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#1 Expérience 👌 bonjour # 1. Exprime parfaitement mon expérience et mon degré de satisfaction. à partir de mon accueil , on m'a accueilli avec dynamisme , on m'di bonjour # 1. Exprime parfaitement mon expérience et mon degré de satisfaction. à partir de mon accueil , on m'a accueilli avec dynamisme , on m'diriger aussitot vers un représentant au vente Mike Thomas , il m'as accueilli en français. Mike à écouter mes besoins et aussis prit en considération mon budget , il a été d'une patience inégalable , il a su recruté d'excellent choix de camion à me proposé , un par un , Mike me les a tous décris en me démontrant les nombreux avantages de certain plus que d'autres. je dois dire qu'ils ont un vaste inventaire impressionnant de Ram , il a su avec son professionnalisme me démontré que j'étais à la bonne place pour faire la transaction , et que j'étais en excellente main. Ceci n'est pas une impression. j'affirme que c'est un fait et une conviction d'avoir été supporté avec excellence dans ma démarche sans mais ressentir aucune pression d'une obligation d'achat , il m'as procurer tout l'infos requise et plus pour me garantir un choix expérimenté et avantageux il connais parfaitement son produits , Mike m'as laissé réfléchir! Mike m'as respecté! Mike a respecté ses engagements de travaillé pour moi à ce que je sois entièrement satisfait et plus. Donc du Début une complicité de confiance que Mike a su établir avec moi. Et une très belle chimie s'harmonise à la merveille avec une équipe qui travaille pour le client et non dans la seul intérêt de l'entreprise , un autre excellent point ! j'ai acheté plusieur vehicule en 35 ans. cette transaction ci , a été la plus enrichissante et agréable j'ai fais affaire avec un véritable être humain à l'écoute de son prochain. J'en profite pour te dire gros gros merci Mike , chaques compagnie devrait avoir un atout comme toi car tu es LA Référence de la réussite !!! Ca seras un plaisir pour moi de véhiculé mon belle expérience avec mes amis et plus , Au plaisir de t'envoyer pleins de clients , qui a leur tour auront une aussi grande satisfaction que moi. Merci Mike !! Merci toute l'équipe !! Marc Guenette Ottawa. More

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Top notch....beginning to end! Our rating is directed specifically to our salesperson, Mike Thomas, who immediately put us at ease and patiently worked with us throughout the purch Our rating is directed specifically to our salesperson, Mike Thomas, who immediately put us at ease and patiently worked with us throughout the purchasing process. Mike was extremely knowledgeable, responding immediately and with clarity to all of our questions. He displayed a unique ability to relate to us effectively and, as a result, he established tremendous rapport and success in dealing with us. This was due to his natural friendliness and well developed social skills in addition to his positive and happy personality. In addition, he possesses an excellent sense of humour and, when appropriate, he shared a hearty laugh with us. Mike's patience and calm demeanour with us was instrumental in our decision to purchase a vehicle. He certainly was a wonderful ambassador for Southbank Dodge. As well, Hasan Wahbeh was very caring while he capably and conscientiously looked after the financial aspects of our purchase. He went out of his way on many occasions to fully and clearly clarify our questions. More

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Excellent service Mike Thomas was a pleasure to deal with...answered all my questions and felt he was really working to serve us well. Team behind him was very friendl Mike Thomas was a pleasure to deal with...answered all my questions and felt he was really working to serve us well. Team behind him was very friendly and will be happy to return there, Have already referred one of my friends More

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Very Good Sales representative She has an excellent explanations and customer service deals. Very nice and collaborative person. I would like to recommend friends to deal with and b She has an excellent explanations and customer service deals. Very nice and collaborative person. I would like to recommend friends to deal with and buy cars. More

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Following Mike to Southbank. Mike was instrumental in getting me in my last three truck. I’ve known him for 13 years and he’s always been straightforward, knowledgeable, kind and Mike was instrumental in getting me in my last three truck. I’ve known him for 13 years and he’s always been straightforward, knowledgeable, kind and accommodating. Would recommend him to anyone. Southbank has a great ‘family’ feel- everyone greats you and the group in servicing always have smiles on their faces and are able to have fun while they work. Great work keeping the truck running smoothly and staying clean despite all the farm stuff that goes in it. More

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Excellent Customer Service Southbank did a fantastic job helping me get the truck that I wanted at a good price. Greg did a lot of work with me to be sure I got everything I wan Southbank did a fantastic job helping me get the truck that I wanted at a good price. Greg did a lot of work with me to be sure I got everything I wanted and spent a lot of time looking into different vehicles before I decided on a RAM 1500. He knew exactly what to offer me and I'm happy with the truck. Mike was very friendly and I had a few laughs with him with his great humour. He ensured my vehicle was ready for pickup day. He showed me around the different departments and made sure I got everything I was suppose to have. Great customer service by both Greg and Mike. I highly recommend this dealership!! More

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A Great Salesman to Work With Mike Thomas is a straightforward and very knowledgeable salesman. He knows his product which in the long run made buying our Ram 1500 much easier..Mik Mike Thomas is a straightforward and very knowledgeable salesman. He knows his product which in the long run made buying our Ram 1500 much easier..Mike has an easy going manner (not hard pushy sales) that I really appreciated. We built our truck with Mike off the website which can be a little confusing and in the end came up with the truck we wanted at a very fair price. I have been recommending Mike to all our friends and would encourage anyone reading this to see him. I always make it a point to look him up whenever I am at Southbank for service which by the way is also a great experience. The service team is a very energetic lively group of people who really want to go out of their way to make sure your satisfied. This is something you don't see as often as we should. Thank you Southbank Dodge. More

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Mike Thomas is a great salesman It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Gr It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Grand Caravan Stow&Go We would definitely do business with him again Christian and Michelle Turmel More

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Great organization Recently dealt with South Bank and they were great. Sales person Mike Thomas who I have dealt with for years is outstanding with service and follow u Recently dealt with South Bank and they were great. Sales person Mike Thomas who I have dealt with for years is outstanding with service and follow up. Could not ask for a better dealer representative. He is knowledgable and competent a pleasure to deal with. He is the reason I deal there. More

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